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Noted in passing: Anna Ornstein (1927-2025)

Anna Ornstein, MD, psychiatrist, and psychoanalytic Self Psychologist, is remembered and honored as a Holocaust survivor, having been incarcerated in Auschwitz with her mother in 1944 when the Germans invaded Hungary. Her experiences are narrated in her book, My Mother’s Eyes: Holocaust Memories of Young Girl (2004). Both survived. Anna Ornstein passed away at her home in Brookline, MA at the age of 98 on July 3, 2025 after a rich, challenging, and dynamic life. 

Trying to say anything about such searing experiences is perhaps foolish, yet Ornstein’s next major contribution provides the tool to do so in so far as it can be attempted at all. Ornstein is remembered and honored for making empathy central in her clinical practice of psychoanalytic psychotherapy and in her writings on the Self Psychology (more on which shortly). One of the things that empathy teaches us humans is to try to bring words to one’s experiences, no matter how challenging the experiences; try to find words to push back the boundaries of the inexpressible, that which is not to be comprehended. Cognitive understanding should never be underestimated; yet at times cognition is illusive and overrated whereas communication is not, empathy is not, family is not, community is not.

Image / photo credit: Dr. Ornstein in 2018, speaking to high school students in Massachusetts. Credit. Matthew J. Lee/The Boston Globe, via Getty Images

Image / photo credit: Dr. Ornstein in 2018, speaking to high school students in Massachusetts.  Credit. Matthew J. Lee/The Boston Globe, via Getty Images

Though starting as a collection of anecdotes and narratives of survival, the title, My Mother’s Eyes, takes the account up a level. As a 17-year-old teenager, incarcerated with her mother and allowed to be together, the survival value of being able to change perspectives – the folk definition of empathy – was critical path to surviving the rigors – the horrors – of death camp life. Even under very challenging circumstances, people are able to support one another emotional regulation by literally being there for another as a comforting presence. The relationship in this extreme situation prefigures the notion of self object, making use of the other person mutually to regulate one another’s emotions. It is the other’s presence that, with a nod to D. W. Winnicott, provides a grounding in the radical possibility of going on being. 

This essay is in the nature of an intellectual biography and personal anecdote, rather than an obituary proper. For those interested in how Anna née Brünn met Paul Ornstein and become Anna Ornstein, how all three of their children became psychiatrists, the New York Times articles provides the personal details and a happy, though by no means simple, ending to the catastrophe of the Holocaust and World War II.[1]

On a personal note, my path and that of Anna Ornstein intersected with what can best be described as an existential encounter in 2009. Something called “Self Psychology” was disrupting classic psychoanalysis and innovating around the constraints of Freudian ego psychology. The Self Psychology Conference was in Chicago that year (2009, the full title “International Assoc for Psychoanalytic Self Psychology”).[2] In any case, there were many high points to the Conference including Dr. Arnold Goldberg’s presentation and those of other Self Psychology innovators such as Ernest Wolf, Anna and Paul Ornstein, the Kohut Memorial Lecture, the many spirited exchanges. 

The highest of the high points of the Conference came for me in having a one-on-one conversation with Anna Ornstein. There she was between presentations, and I introduced myself as working on a book about empathy, which did indeed get her attention. In a naïve, misguided attempt on my part to establish common ground, I mentioned that I had attended the lectures at the UChicago on the life of the mind by the political theorist Hannah Arendt. I also quoted Arendt to the effect that since the consequences of our human actions escape us, Jesus of Nazareth had innovated in the matter of forgiveness. Star struck, what was I thinking? This was clumsy and naïve on my part, and it got a reaction which was perhaps more than I had bargained for. In the course of the conversation, Ornstein took my hand animatedly and held it as she was making her point, basically that Arendt had gotten matters wrong, very wrong. When I say “took my hand,” I mean she grabbed it and shook it back and forth, not exactly like shaking hands, but like she would wrestle me to the ground. To be sure, it was good natured enough, but intense. The take-away? I got to hold hands with Anna Ornstein! Notwithstanding my clumsiness, that was special. I cherish the encounter. 

Now in a short piece such as this, doing justice to Anna Ornstein’s innovations in self psychology (the method not the label), especially the treatment of children, is no simple task. People want to read about tips and technique, and many are available. However, context is required.

On background, Heinz Kohut, MD, was the innovator who put self psychology and empathy on the map starting in the early 1970s (though see Kohut 1959). Kohut was cautious about defining the self formally, implicitly characterizing the self as a comparative experience—a near experience psychoanalytic abstraction, that is central to all human experience since it contains the person’s nuclear ambitions and ideals which are amalgamated to the sense of continuity (Winnicott’s “going on being”), the well-being and cohesion of (our) body and mind (Ornstein 1976: 29ftnt). 

Thus, the self oscillates dynamically between ideals and coherence, both of which are needed for a sense of aliveness, vitality, and an actual ability to be productive in contributing to community and relationships with others. Kohut’s (1959) definition of empathy as “vicarious introspection” adds significantly to the folk definition of taking a walk in the other person’s shoes, the better to appreciate the other’s struggles and successes as the person experiences them. (For further on Kohut’s innovation see the book (and chapter devoted to Kohut) to which I referred in my conversation with Ornstein in our encounter (Agosta 2010).) 

While firmly founded in Freudian dynamics, Self Psychology called out how parenting environments that delivered unreliable empathy – not total lack of empathy, but unreliable, hit-or-miss empathy – resulted in structural deficits in self-esteem, self-confidence, productivity, feelings of emptiness, lack of aliveness and vitality, in children as well as the adults into which they grow. This was a deficit model rather than – or in addition to – a conflict model. Instead of conflicts between the conscience (superego) and sexual and aggressive drives, something was missing that left the person’s personality at a disadvantage in the face of which the person compensated with arrogance, superiority, coldness, withdrawal, empty depression (rather than melancholia), and poor productivity and superficial relations. 

When the self experiences narcissistic injuries – did not get the dignity, respect, empathy – to which it was entitled or felt entitled (eventually a key distinction, but not at this point), then aggressive and sexually fragmented behavior was the result. In short, maladaptive sexual behavior and hostility are reactions to a stressed-out self rather than primary instinctual drives. So if you encounter a person who is enraged, ask yourself, who hurt that person’s feelings? Who did not give her or him the dignity, respect, empathy, they feel they deserve? Thus, self psychology does not so much reject Freud’s approach as re-describe and incorporate it. 

Thus the New York Times article is accurate enough when it writes “Dr. Kohut disagreed with Freud’s theory that personality disorders were rooted in the unconscious mind, driven by guilt, sex and aggression” (Gabriel 2025), provided that one takes “rooted” and “unconscious” in the proper sense. In that sense, the dynamics of Freudian pathology becomes a special case of a fragmented self that has not received the empathy, which, as Kohut famously said, is oxygen for the soul: “The child that is to survive psychologically is born into an empathic-responsive human milieu [. . .] just as he [or she] is born into an atmosphere that contains an optimal amount of oxygen” (Kohut  1977: 85; see also 253). Just as the body goes into rapid decline and arrest without oxygen, so to the human psyche (the Greek word for soul) struggles and cannot sustain itself outside of a context of empathic relations at least somewhere in its life.

For example, the classic Freudian family drama of the child (son) who wants to “kill” the father and “marry” the mother, is redescribed as aggressive and sexual fragments of a self that has experienced unreliable empathy and been the recipient of seductive behavior on the part of the mother and aggressive (defensive) behavior on the part of the father. (For the inverse scenario of father daughter, which deserves attention, too, see Kulish and Holtzman 2008, which, strictly speaking is not self psychology but inspired thereby). In a healthy family dynamic, the father welcomes the young son’s competitiveness, knowing that he (the father) is not threatened by the youngster’s competitiveness. It is only when the father is himself insecure and narcissistically vulnerable that he retaliates punitively, giving way to a reactive hatred on the part of the offspring that Freud projected back into the primal scene as the death drive. For Kohut and Ornstein, aggression and hatred are not primary drives, as with Freud’s death drive, but aggressive and hatred live as reactions to failure of empathy, dignity, and respect. Likewise, the mother welcomes the young boy’s affection and ineffective childish romancing, knowing that the childish behavior is not a serious sexual advance. It is only when the mother, unsecure in herself and her own sexuality, behaves seductively towards the youngster that over arousal of sexuality, over stimulation, boundary issues, family drama, and emotional dis-equilibrium are risked. In the inverse scenario, the father welcomes the young daughter’s affection and childish romancing, appreciating and delighting in the child’s development and growth. This is not a serious seduction – unless the father has unresolved issues. When the father is insecure in his own sexuality and responds seductively to the pretend seduction that the risk of over arousal and real and imaginary boundary violation can occur. The complicating factor in the daughter-mother relationship is that the daughter needs the mother to take care of her – unlike with the son where the hostility between father and son is a purer example of competition – as well as wanting to replace her, resulting in an ongoing ambivalence and competitiveness that is not mirrored in the son’s simple desire to “cancel” the father.

Now shift this conversation in the direction of adult empathy with children, which happens to be the title of a famous article by Christine Olden (1956). When one is in the presence of a child, whether of tender age or teenager, one is present to, aware of, one’s own fate as a child. And since one’s own fate may have little or nothing to do with that which this particular child in this pace and time is experiencing and struggling, that is precisely the point at which expanding the parents’ empathy is on the critical path. 

“The parent’s ability to become therapeutic may not have always been optimally utilized in the treatment of children. This is in large part due to a rather pervasive attitude among mental health professionals in which the parents are usually considered at fault, primarily for lacking sensitivity relative to their children’s developmental needs. Anger and depreciation for having failed their children precludes any effort on the therapist’s part to understand the reasons why the parents may not have been able to develop empathic capacities. The explanation for this can usually be found in the parents’ own backgrounds. In addition to the parent’s original difficulties to be in empathic tune with the child, the child’s current difficulties create guilt, anger, and disappointment in the parent(s) which further interfere with whatever parental empathy may have otherwise been available” (Ornstein 1976: 18).

In an example of what not to do, Ornstein cites the following case, in which the empathy toward both parent and child is conspicuous by its absence:

“A young mother had regularly taken her 6-yr-old son to bed with her after the sudden death of her husband. When the boy became enuretic she visited the clinic and was told that the boy had to get out of her bed-since this was the cause of his problem. The mother followed through on the recommendation which meant nightly tearful battles with the child. However, since her own affective state was not “treated,” she could not remove him from her bed without ambivalence. The enuresis continued, and in addition, mother and son became increasingly more irritable with each other. As the mother’s depression deepened, the child developed further symptoms; he had become provocative and inattentive at school” (Ornstein 1976; 18).

Given we have an example of what not to do, what is the recommendation of what one should do in this case? As Ornstein explains (1976: 18), recognize and acknowledge the mother’s grief for her husband and the longing for closeness with the boy. You do not have to lie back on a coach to talk about it, but one might consider doing so! The ability to tolerate the separation between mother and son may usefully have been expanded by a gradual, phased introduction of the separate sleeping arrangements. Having agreed to letting the boy in, summarily throwing him out is surely asking for trouble; yet the co-sleeping cannot continue. Don’t forget that applying common sense parenting is consistent with advanced training and credentials. Many parents have an in-bed “cuddle time” with children of tender age, including a bedtime story, prior to each retiring to his or her own respective nest. “Story time” – whether read or from life – is one possible empathic moment between parent and child in the context of an empathic relationship as the adventures and stresses of the day are empathic quiesced in a narrative before the passive overcoming of going to sleep.

By the way, in the world of behavioral interventions, wise parents know to set the clock for a 2 am trip to “go number one,” which will reduce the stress on child and parent, enabling them to address the underlying issues of loss and separation in a calmer, even if not stress free, context of relatedness.

Often when a therapist meets a family, the family is not on a slippery slope, they are at the bottom of it. The narcissistic slights, emotional injuries, blind spots, shame, guilt, boundary issues, and grievances present a tangle that represents a challenge even to the most astute and empathic therapist. People are motivated to reduce the suffering and struggle, and empathy includes many ways to de-escalate conflict. Ornstein points out: 

“To enhance the parents’ therapeutic potentials does not mean to give recommendations as to how to interrupt or actively discourage the child’s disturbing behavior. Particularly destructive are recommendations which ask for changed parental behavior without an appreciation for the parents’ difficulty to comply; such recommendations are “grafted” onto the parents’ pathology. Finding themselves unable to follow the therapist’s recommendations, they become more guilty and less able to effect changes in themselves in relation to the child”  (Ornstein 1976: 18).

In the world of tips and techniques, Ornstein did not say “treat the parent; the child gets better”; make bedtime stories an empathic encounter for children of tender age; get inside the world of the child for whom the tooth fairy and boogeyman are real, setting boundaries and soothing in tandem; but she strongly implied them (nor is that the complete solution since the child, too, requires treatment (1976: 18)). One can try and force an outcome; but it is not going to stick; and framing boundary setting in an empathic milieu of acceptance has a much greater probability of producing a positive outcome. This report is acknowledged to be incomplete and further reading can be found in the References.

One caveat must also be offered. It is the same world of limited empathy and human success and suffering today (Q3 2025) as when Anna Ornstein published her innovative work in 1976. However, ours is also a different world. Empathy is a key ingredient, and indeed the foundation, of individual well-being, mental health, and flourishing communities. Yet ours is a world in which we have gone from a President Obama who considered empathy a criterion for appointment to the US Supreme Court to one whose billionaire friends (or “frenemies”) consider empathy a defect of civilization. Empathy and its power should never be underestimated. Never. However, one has to be empathic in a context of acceptance and toleration. It does not work to make oneself empathically vulnerable in the presence of bullies, concentration camp guards, or wanton aggression. This is obvious, but a reminder is useful that in such predicaments empathy sets boundaries, defines limits, pushes back, and, if politically possible without getting deported, speaks truth to power using rhetorical empathy (which is not much engaged in therapeutic or psychiatric circles). Carrying forward the work of Anna Ornstein? An example of rhetorical empathy? “No human being is illegal.” However, that starts a new thread – an empathic one.

References

Lou Agosta. (2010). Chapter Six: Empathy as vicarious introspection in psychoanalysis. In Empathy in the Context of Philosophy, by Lou Agosta. London: Palgrave Macmillan.

Trip Gabriel (July 4, 2025), Anna Ornstein, Psychoanalyst who survived the Holocaust, dies at 98 New York Times obituary: https://www.nytimes.com/2025/07/04/health/anna-ornstein-dead.html?unlocked_article_code=1.Vk8.dfZz.8YyxtXebGoP1&smid=url-share

Heinz Kohut. (1959). Introspection, empathy, and psychoanalysis: An examination of the relationship between mode of observation and theory. Journal of the American Psychoanalytic Association, 7, 459–483. https://doi.org/10.1177/000306515900700304

Heinz Kohut. (1977). Restoration of the Self. New York: International Universities Press. 

Nancy Kulish and Deanna Holtzman. (2008). A Story of Her Own: The Female Oedipus Complex Reexamined and Renamed. Lanham: Jason Aronson.

Olden, C. (1953). On Adult Empathy with Children. The Psychoanalytic Study of the Child8(1), 111–126. https://doi.org/10.1080/00797308.1953.11822764

Anna Ornstein. (2004). My Mother’s Eyes: Holocaust Memories of a Young Girl. Cincinnati, OH: Clarisy Press.

Anna Ornstein. (1976). Making contact with the inner world of the child. Toward a theory of psychoanalytic psychotherapy with children. Comprehensive Psychiatry. 1976 Jan-Feb;17(1):3-36. doi: 10.1016/0010-440x(76)90054-7. PMID: 1248241.

Sam Roberts. (Jan 31, 2017). Paul Ornstein, psychoanalyst and Holocaust survivor, dies. New York Times obituary: https://www.nytimes.com/2017/01/31/us/paul-ornstein-dead-self-psychologist.html


[1] Trip Gabriel (July 4, 2025), Anna Ornstein, Psychoanalyst who survived the Holocaust, dies at 98 New York Times obituary: https://www.nytimes.com/2025/07/04/health/anna-ornstein-dead.html?unlocked_article_code=1.Vk8.dfZz.8YyxtXebGoP1&smid=url-share

[2] I have found the “splash page” for the International Association of Psychoanalytic Self Psychology (IAPSP) Conference of 2009 in my archives (though not the complete program) whereas Google’s Artificial Intelligence bot says there was no such conference. In addition, I was there. 

Image / photo credit: Dr. Ornstein in 2018, speaking to high school students in Massachusetts.  Credit. Matthew J. Lee/The Boston Globe, via Getty Images

(c) Lou Agosta, PhD and the Chicago Empathy Project

The Big Four Empathy Breakdowns and how to Transform Them into Breakthroughs…

 

Empathy breaks down into emotional contagion. Empathy breaks down in conformity and the closing off of possibilities for flourishing. Empathy breaks down in projection. Empathy breaks down in devaluing and cynical language, in which our humanity Slide1literally gets lost in translation. These are not the only ways that empathy fails, but they are the Big Four. How to overcome them?

Break throughs in empathy arise from working through the breakdowns of empathy. Empathic receptivity breaks down into emotional contagion, suggestibility, and being over-stimulated by the inbound communication of the other person’s strong feelings. If one stops in the analysis of empathy with the mere communication of feelings, then empathy collapses into emotional contagion. This and the other breakdowns of empathy are summarized in Figure: How empathy fails, breaks down, misfires.

These breakdowns (and how to overcome them) are considered in detail in Chapter Two of the book Empathy Lessons. To order the book click here: Empathy Lessons.) Read on for more details –

If one takes emotional contagion—basically the communication of emotions, feelings, affects, and experiences—as input to further empathic processing, then emotional contagion (communicability of affect) makes a contribution to empathic understanding.

A vicarious experience of emotion differs from emotional contagion in that one knows that the other person is the source of the emotion. That makes all the difference. I feel anxious or sad or high spirits, because I am with another person who is having such an experience, and I “pick it up” from him. I can then process the vicarious experience, unpacking it for what is so and what is possible in the relationship. This returns empathy to the positive path of empathic understanding, enabling a break through in “getting” what the other person is experiencing. Then the one person can contribute to the other person regulating and mastering the experience.

Or instead of empathic understanding grasping possibility for flourishing and relatedness, empathic understanding can break down in conformity. Humans live and flourish in possibilities; and empathic understanding breaks down as “no possibility,” “stuckness,” and the suffering of “no exit” (one definition of hell in a famous play of the same name by Sartre). One follows the crowd; one does what “one does”; one validates feelings and attitudes according to what “they say”; and, with apologies to Thoreau, lives the life of “quiet desperation” of the “modern mass of men.”

Almost inevitably, when someone is stuck, experiencing shame, guilt, upset, emotional disequilibrium, and so on, the person is fooling himself—has a blind spot—about what is possible. This does not mean that it is easy to be in the person’s situation or for the person to see what is missing. Far from it. But we live in possibilities that we allow to define our constraints and limitations—for example, see the above-cited friend who was married and divorced three times. At the risk of being simple-minded, dear friend, have you considered the alternative—cohabitation? Though this might not be a “silver bullet,” it points to a break through in empathic understanding. If one acknowledges that the things that get in the way of our relatedness are the very rules we make up about our relationships and what is possible within them, then we get freedom to relate to the rules and possibilities precisely as possibilities, not absolute “shoulds.” We stop “shoulding” on ourselves.

For example, if cohabitation is unacceptable due to personal or community standards, then let’s have a conversation for possibility about that (and so on). This brings us to the next break down—the break down in empathic interpretation.

This is the aspect of empathy that corresponds most exactly to the folk definition of empathy—taking a walk in the other person’s shoes. But in the break down of empathic interpretation, one takes that walk with one’s own foot size. This is also called “projection.” Now that can sometimes tell you something useful, because human beings have many things in common; but most times—and especially with most of the tough cases—empathy is going to run off the path. Imaginatively elaborating the metaphor, the other person is literally flat footed, whereas I have a high arch on my foot; the other person is an amputee, a “blade runner” with a high tech prosthesis—a different kind of “feet.” I am a “duck” and have webbed, duck feet; the other person is a “rabbit” and has furry, rabbit feet.

The recommendation? Own your projections. Take back the attributions of your own inner conflicts onto other people. One gets one’s power back along with one’s projections. Stop making up meaning about what is going on with the other person; or, since one probably cannot stop, at least distinguish the meaning—split it off, quarantine it, take distance from it, so that its influence is limited. Absent a sustained conversation with the other person, be humble that you have any idea what is going on with the other person.

Having worked through vicarious experiences, possibilities for overcoming conformity and stuckness, and taken back one’s projections, one is ready to attempt to communicate to the other person one’s sense of their experience. One is going to try to say to the other what one gets from what they told you, giving back to the other one’s sense of their experience. And what happens? Sometimes it works; but other times something gets “lost in translation.”

The breakdown of empathic response occurs within language as one fails to express oneself satisfactorily. I believed that I empathized perfectly with the other person’s struggle and effort, but (in this example) I failed completely to communicate to the other person what I got from listening to her. My empathy remains a tree in the forest that falls without anyone being there. My empathy remains silent, inarticulate, uncommunicative. I get credit for a nice empathic try (assuming that I really have tried); but the relatedness between the persons is not an empathic one. If the other person is willing, then go back to the start and iterate. Learn from one’s mistakes. Try again.

The fact that one failed does not mean that the commitment to empathy is any less strong; just that one did not succeed this time; and one needs to keep trying. It takes practice. Empathy lessons are useful. The exchange in questions was one of them. Learn from one’s mistakes.

Often understanding emerges out of misunderstanding. What I say is clumsy and creates a misunderstanding (in a given context). But when the misunderstanding is clarified and cleaned up, then empathy occurs. In a world that is lacking in empathy, the empathic person is a non-conformist. Be a non-conformist. Break throughs in empathy emerge out of breakdowns. So whenever a breakdown in empathy shows up, do not be discouraged; rather be glad, for a break through is near.

Bibliography / Further Readings on Empathy by Lou Agosta

Click here to order: A Rumor of Empathy: Resistance, Narrative and Recovery in Psychotherapy

Those interested in the history of empathy – the distinction, not just the word – will want to check out:

Click here to order: A Rumor of Empathy: Rewriting Empathy in the Context of Philosophy

Those into a Heideggerian account of empathy with further work in Searle’s speech act approach, Husserl, and Kohut will want to check out:

Click here to order: Empathy in the Context of Philosophy

In empathy one person is quite simply in the presence of another human being. Empathy is supposedly like apple pie and motherhood. What’s not to like? Yet being empathic can be confronting and anxiety inspiring because one has to dispense with evaluations, filters, diagnostic labels, and egocentrism and be with the other person as a way of being. Empathy arouses subtle and pervasive resistances. A Rumor of Empathy engages such resistances to overcome them. People are naturally empathic and given half a chance empathy will come forth, but it is inhibited by limited natural endowment, individual deprivations, and organizational conformity. Classic interventions can themselves represent resistances to empathy, such as the unexamined life; over-medication, and the application of devaluing diagnostic labels to expressions of suffering. Agosta explores how empathy is distinguished as a unified multidimensional clinical engagement, encompassing receptivity, understanding, interpretation and narrative. When all the resistances have been engaged, defenses analyzed, diagnostic categories applied, prescriptions written, and interpretive circles spun out, in empathy one is quite simply in the presence of another human being.

Lou Agosta, Ph.D., is one of the premier empathy consultants, psychotherapists, and educators in the community. He is the author of three books on empathy including the book that is the subject of this announcement and A Rumor of Empathy: Rewriting Empathy in the Context of Philosophy (Palgrave 2014), a short history of empathy in Hume, Kant, Lipps, Freud, Scheler, and Husserl; Empathy in the Context of Philosophy (Palgrave 2010), a Heideggerian interpretation of empathy with follow on results in Searle, Husserl, and Kohut. For further details on empathy therapy, consulting, and education see www.aRumorOfEmpathy.com

(c) Lou Agosta, Ph.D. and the Chicago Empathy Project