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Registration now open: Empathy Lessons Training Seminar (ELTS) Registration, Syllabus, Agreements
Empathy is oxygen for the soul. Short of breath? Maybe one needs expanded empathy. Get some empathy and expand yours in this seminar. A rigorous and critical empathy says: I know what you feel because I feel it, too, as a vicarious experience, not a merger. It is not as if parents, teachers, doctors, therapists, friends, and neighbors, needed an expert to tell them what empathy is. Ask any parent, teacher, behavioral health professional, and they practice empathy every day, even if they may not always be able to say it out loud. This seminar brings forth what you already know about empathy – what you have already learned since you could not survive without empathy – and expands it with abundant tips, techniques, and real-world transformation in exercising empathy as a power and practice.
A detailed outline (syllabus) of the seminar, benefits you will obtain by participating, and agreements for participants follow inline.
Here is how to register: click below (ELTS):
Empathy Lessons Training Seminar Syllabus Outline – this is the outline of the seminar
Empathy Lessons Training Seminar (ELTS)
Empathy is oxygen for the soul. Short of breath? Maybe one needs expanded empathy. Get some in this seminar: I know what you feel because I feel it, too, as a vicarious experience, not a merger. It is not as if parents, teachers, doctors, therapists, friends, and neighbors, needed an expert to tell them what empathy is. Ask any parent, teacher, behavioral health professional, and they practice empathy every day, even if they may work on how explicitly to bring forth what they know. This seminar brings forth what you already know about empathy – and expands it with abundant tips, techniques, and real-world transformation in exercising empathy as a power and practice.
Schedule: Every Saturday for ten weeks Sept 12, 2026 thru Nov 21, 2026 at 11 am CDT – starts after Labor Day (USA) and ends before Thanksgiving (USA) via Zoom
Seminar Syllabus Outline:
Session One: The one-minute empathy training.
Talking points:
- Personal note: The beginning of my empathy training
- The multi-dimensional definition of empathy
- Empathic receptivity and vicarious experience
- Empathic understanding—understanding of possibility
- Where there is “mind reading” there is “mind misreading”
- The folk interpretation of empathy: Top-down empathy
- There is enough empathy to go around, even though it
does not seem that way on most days. Why is that?
Session Two: Empathy and brain science – this is your brain on empathy
Talking points:
- Mirror neurons – what are those?
- Stress and inflammation: Some is good, too much is not
- Social stress enters the body through the immune system
- Connecting the dots: stress and inflammation
- Connecting the dots: anti-inflammation and empathy
- Empathy as a “Miracle drug”
- Empathy is a spa treatment for the soul
Session Three: Empathy breakdowns and introspection
Talking points:
- Emotional contagion is failed empathy
- The analogy of optical illusions with empathy breakdowns
- Empathic receptivity breaks down as emotional contagion
- Empathic understanding breaks down as conformity
- Empathic interpretation breaks down as projection
- Empathic response breaks down and gets “lost in translation”
- Introspection is the royal road to empathy; be introspective
Session Four: Resistance to empathy
Talking points:
- Overcome resistance to empathy, and empathy expands
- Train and develop empathy by overcoming the obstacles to empathy
- “Listen from possibility” rather than listening from a “position X”:
- Distinguish between what happened and what one made it mean
- Empathy is a tuner or dial, not an “on-off” switch
- Empathy is a method of data gathering about the other person:
- Be generous with acknowledgement
Session Five: The Secret underground history of empathy
Talking points:
The distinction “empathy” was a part of sympathy, fellow feeling, vicarious feeling, communicability of affect in aesthetics and art history, and storytelling is discussed through different methods of inquiry. The session includes short selections from the philosophers, phenomenologists, and psychoanalysts
- David Hume,
- Immanuel Kant,
- Theodor Lipps,
- Sigmund Freud,
- Heinz Kohut,
- Husserl/Edith Stein,
- Max Scheler
Session Six: Empathy and story telling
Talking points:
And, yes, we are going to tell some stories.
- The “Natural Empath”: Caught between nature and nurture
- The Good Samaritan meets the Natural Empath
Example of empathy from World Literature including
- Toni Morrison
- George Eliot (Marion Evans)
- Thomas Mann
- Albert Camus
- Goethe
Session Seven: Empathy and boundary setting
Talking points:
- Get your power back through empathy
- Establish and maintain firm boundaries between the self
and Other in relating empathically, but practice being inclusive:
- Empathy deescalates anger and rage:
- Empathy is the ultimate anti-bullying anti-dote –
- When (why) empathy doesn’t work with bullies, psychopaths, and the criminally insane – and what to do about it
- Empathy is closely related to humor
- Empathy lessons are everywhere
Session Eight: Review of the literature that empathy is good for one’s health and well being
Talking points:
- Empathy is trainable – practice, you get better at it
- The empathy exams
- What counts as evidence that empathy works?
- Evidence-based empathy
- Jumping out of an airplane – be sure to wear a parachute
- Common factor, empathy, in social healing practices
Session Nine: Speaking truth to power – rhetorical empathy in politics
Talking points:
- Truth versus politics
- The first instance of fake news—ever
- Empathic receptivity soothes anger and rage
- Empathic understanding discloses political vision
- Empathic interpretation engages intractable problems
- Rhetorical empathy: Empathic responsiveness
- Malcolm-X’s rhetorical empathy
- John Stuart Mill’s rhetorical empathy
- Governor Altgeld’s rhetorical empathy
- Ronald Regan’s rhetorical empathy
- Lincoln’s rhetorical empathy
Session Ten: Empathy is the new love – examining love through the lens of empathy
Talking points: So If empathy is the new love, what then was the old love?
- Defining Our Terms: Love and Empathy
- Empathy and love have characteristic breakdowns
- The unbearable lightness of empathy
- Design defects of the male brain
- Women and men want the same things—but differ in priority
- The desire of desire
- The Positive Aspects of Love as Empathic Relatedness
- From Death in Venice (a story) to Empathy in Venice
- Love as a boundary issue: Empathy as a soothing balm
Top Benefits of the Empathy Lessons Training Seminar – these are the benefits –
The answer is empathy – so what’s the question? Stress pushes people down into survival. People stress other people, being difficult to deal with at home, on the job, in school, or at leisure with friends. In the Empathy Lessons Training Seminar (ELTS) the participants get an opportunity to engage directly the obstacles that stopping them from getting the empathy. Participants acquire the empathic responsiveness needed to experience satisfaction in relationships of all kinds, personal and professional. Participants overcome the obstacles to effective relationships and shift out of survival mode and into empathic responsiveness in which fulfillment and satisfaction occur that did not previously seem possible.
The top benefits of the empathy lessons training seminar that the participant will receive include expanded empathy and –
1. reduced conflict in one’s life and one’s organization, reducing dignity violations, shame, and related anger and rage
2. expanded power and freedom in the face of resistance, no agreement, or bullying
3. reduced time to results in personal and professional projects, expanding teamwork
4. expanded listening one other individuals and to oneself
5. expanded results in personal relationships
6. reduced compassion fatigue, burnout, professional cynicism or denial
7. expanded cooperation in one’s personal and professional relations, increasing satisfaction with one’s individual and organizational goals
8. the ability to be with another person no matter how difficult an individual
9. the ability to distinguish what happened from what one made it mean
10. ability to like people and be with people regardless of background
11. distinguishing empathy effectively from compassion, altruism, and charity (they are not the same!)
12. the ability to recognize and acknowledge the humanness in oneself and others even in extreme situations
13. the ability to set boundaries in relatedness and navigate boundaries with finesse and skill – for example, in dealing with bullies
14. the ability to shift your empathy from being an “on off” switch to being a rheostat that dials empathy up and down as a filter
15. expanded humor, creativity, appreciation of art, and wisdom – all closely related to empathy – relationships, teamwork, and leadership
Also note:
Participants will get the most value from attending all the sessions. However, for those with scheduling challenges, it is not required to attend every session because every session (except the first) contains a short upfront review of terms and what the participant needs to know to get value from the work.
The Empathy Lessons Training Seminar [ELTS] may be delivered as a stand-alone ten session class for participants who register individually. Alternatively, the ELTS may be delivered as part of an empathy consulting engagement. The organization’s team members are separately interviewed, confidential feedback aggregated anonymously and presented to the leadership, and group work on problem solving, conflict resolutions, issue handling, proceeds in parallel with large group work and small group breakout sessions under the guidance of the organization’s leadership.
The benefits of the ELTS are most available to participants who attend all the sessions. People may selectively attend one or more session and still obtain significant benefit. Naturally, attending more sessions will result in expanded benefits. Whatever you do you are going to get empathy, and, no surprises here, you get out of it what you put into it.
Empathy Lessons Training Seminar (ELTS) Agreements
The Empathy Training Seminar (ELTS) is delivered through Alleingang, Inc., an Illinois Chapter C corporation, Lou Agosta, PhD, President, responsible for providing diverse services in education, consulting, and publishing. The trainer is Lou Agosta. The participants are the individuals who sign up, pay the fee, agreement to these agreements (hereafter: Agreements) and attend the training.
The ELTS is a ten session, structured conversation designed to expand empathy in the participant and in the community. The ELTS occurs as a two-hour session for ten weeks for a total of some twenty hours.
The ELTS training material distributed to the participants is copy-righted material and the conversations that occurs in the seminar are confidential and for the personal use of the participants. It may not be recorded, copied, taped or otherwise captured to electronic media. Any notes taken by the participants are only for the personal use of the participants and may not be published, sold, or otherwise redistributed under any circumstances.
The ELTS is committed to creating an environment where people have the freedom to express themselves and participate without restrictions. Therefore, the ELTS requests that you keep the names and details of what people say in the ELTS confidential. Participants will be separately asked to sign a document in which the person agrees to keep the names and details of what people say in the ELTS confidential, and such signature is a requirement for participating in the ELTS.
Further detailed agreements and background are specified in the online agreement document. The person considering participating is asked to review all these additional agreements carefully, let the trainer (LouAgosta@gmail.com) of any questions or concerns, and agree to the agreements in completing the registration process.
Consistent with good business practices and current law, Alleingang, Inc. does not tolerate sexual harassment or other forms of harassment in any of our training programs or events. If you have any questions about our policies regarding sexual or other forms of harassment, please contact Lou Agosta (773-203-0269).
The participant hereby agrees to:
- To be on time for my sessions as scheduled
- To discuss and say what is on my mind and what is going on in my life without editing or holding back – to just tell the truth
- Same idea as above – to be straight about what I am thinking and feeling – regardless of its significance or lack of significance to me or even if seems embarrassing or trivial
- If I have an emergency (for example, serious illness, life event, two feet of snow), then I will communicate as soon as I know about it
- If I have a complaint, concern, or issue with the empathy consultant or with the process of consulting, then I will come into my session and talk about it to resolve it
- I understand that on occasion empathy consulting requires me to consider and discuss confronting and difficult personal matters, including but not limited to my own behavior, blind spots, and thoughts
- To pay the fee agreed upon for the ELTS with the
understanding that it is nonrefundable
- To pay the fee agreed upon for the ELTS with the understanding that it is nonrefundable, though in the event of an authentic emergency a reasonable effort will be made to include the participant in a similar (“substitute”) future session
- To be responsible for my health and well-being at all times, in participating in this work
I acknowledge that our conversation and the ELTS are confidential and have received this written statement of confidentiality. Exceptions to confidentiality include [but are not limited to] if the trainer believes the participant is hurting or plans to hurt her- or himself or another person, for example, requiring summoning emergency [911] services. Then confidentiality would not apply.
By entering one’s name and date and related identifying data on the separately published ELTS form, the participant agrees to the Agreements
Here is how to register: click below (ELTS):

Image Credit: photo by Alex Zonis of Lou Agosta, PhD making a presentation on the Secret Underground History of Empathy on November 13, 2015 at a local Chicago adult education program.
(c) Lou Agosta, PhD and the Chicago Empathy Project
Empathy lesson: Take the other person as your empathy trainer
As an exercise, consider that the other person is one’s empathy trainer. The other individual calls forth one’s empathy. If the Other behaves in a challenging way, the challenge is to one’s empathy. If the other person is in an emotional meltdown, the challenge is to one’s empathic receptivity. If the other person is a conformist, the challenge is to one’s empathic understanding.
Listen to this blog post as a podcast. (There may be minor differences in phrasing between the written and spoken versions as this is not a transcript.)
If the other person is accusatory, projecting hostility, or just hard to figure out, the challenge is to one’s empathic interpretation. If the other person’s self-expression is lost in translation, the challenge is to one’s empathic responsiveness.
If the Other is a difficult individual, the challenge is to one’s empathic relatedness. This gives new meaning to the empathy exams. Think of the “secret shopper,” who tests the sales person’s customer service skills, even if the test is just to set boundaries.
This business of taking the other person as one’s empathy trainer is an indirect reference to a wonderful essay (really a memoire-like story) by Leslie Jamison entitled, “The Empathy Exams,” by which this conversation is inspired, is about Jamison’s experiences working as a medical actor. [i] A medical actor is a person who is hired by a medical school to learn a script. The medical actor portrays a person who has a particular disease. Jamison’s narrative about her work as a medical actor is humorously (and movingly) interwoven with an illness of her own with which she is suddenly confronted.
The medical actor’s script contains instructions: “Your first line is: ‘I’m having these seizures and no one knows why’.” The backstory in the script, which the actor must memorize, is that there is nothing physically wrong with the patient. She has a hysterical personality disorder.
The medical student being examined is graded on how close he or she comes to “nailing” the diagnosis through diagnostic questioning. However, more to the point here, the exam is about whether the medical student’s manner of interacting with the patient is warm, cold, energetic, apathetic, authoritarian, indifferent—or empathic.
The empathy exam is included as part of the feedback provided by the medical actor that goes to form the medical student’s grade. Examining someone—giving a person a test—on something implies that the result can be improved by, training, feedback and practice. One looks for areas for improvement—that is the point of education.
The empathy exams that medical students take are a reality. But even before these real-world empathy exams, a celebrated science fiction novella included an empathy exam. A masterpiece ahead of its time, Philip K. Dick’s negative fantasy of the future Do Androids Dream of Electric Sheep (1968) received widespread coverage when made into the movie Blade Runner (1982), starring the young Harrison Ford as the bounty hunter, anti-hero, Rick Deckard. [ii]
In Dick’s celebrated novella, six bioengineered replicants (robots), who are virtually indistinguishable from human beings, have escaped from their assigned location on Mars. They have returned to Earth in an attempt to find their designer, and, force him to postpone their auto-destruction coding. They do not want to be retired—that is, they do not want to have to die. What is the one difference between humans and replicants? The replicants lack empathy.
In the context of the narrative, empathy is detectable by an empathy test, the “Voight-Kampff exam.” No such exam exists. This fictional exam uses a mechanism that is similar to a lie detector as it captures physiological data in response to empathy inspiring questions. For example: “You see a tortoise on its back in the hot sun with its legs flailing helplessly in the air. It cannot turn over without your help. How do you feel?” Or “A little boy shows you his butterfly collection plus the killing jar. What do you feel? What do you say?”
If the individual being interviewed (suspected of being a replicant) produces particular responses—accelerating respiration, blush, heart rate, eye movement, galvanic skin response—then empathy is present. The interviewee is human, not replicant.
Now the narrative twist that elevates Dick’s story above the average science fiction yarn is that, as the story unfolds, the humans become less empathic and the replicants more so. The replicants make a contribution to the community, are altruistic and socially useful, whereas the bounty hunter, who is trying to “retire” them, behaves increasingly aggressively, selfishly, manipulatively, anti-socially, even psychopathically. His conscience and his empathy are in retreat.
What is limiting about Dick’s otherwise visionary account of empathy is that the protagonist and other characters in the narrative believe that empathy is invariable. You either have it or you don’t. However, the development of the plot provides evidence that exactly the contrary is the case. Empathy expands in one case, contracts in another.
Rick Deckard starts out as a human with nuanced emotions. But as he continues killing in his role as bounty hunter, he becomes less empathic, more and more hard-hearted. The replicants, who are attempting to flee from their fate, behave with expanded empathy—and humanity.
The powerful irony is that the replicants end up being more human than the humans. In spite of what some people may believe, based on practices and actions, a person’s empathy expands—or shrinks. This is further evidence that empathy is trainable – one training tip and technique is to take the other person – regard the other person – as one’s empathy trainer.
Now let us take a step back and continue to engage with the empathy lesson. This approach is generalizable. “In any encounter with another, consider the other person as one’s empathy trainer.” The newborn baby trains the parent in how to be empathic; the student trains the teacher; the patient, the doctor; the client, the consultant; the customer, the business person selling the product or service; the neighbor, the stranger; and the audience, the speaker.
This may sound backward and paradoxical. However, by standing things on their head—the customer trains the business person in empathy, the student trains the teacher in empathy, the infant trains the parent in empathy and so on—we get a surprisingly refreshing view of how empathy makes a difference. The survivor is rescued by the Good Samaritan; but the Samaritan is humanized by—gets his humanity from—the survivor, even in addressing the survivor’s temporary loss of humanity as a suffering lump of battered flesh. The baby, the student, the patient, the customer, the neighbor, are the individuals who bring empathy into existence for the parent, the teacher, the business person, the neighbor, respectively.
Note this give new meaning to the term “dialectical” as in Marsha Linehan’s innovative treatment of Dialectical Behavioral Therapy (DBT). “Dialectical” refers to an apparent contradiction – the baby trains the parent, the customer trains the business person – which upon examination is actually a breakthrough in relatedness.
Without the baby, there is no parent. Without the parent, there is no empathy with the baby. The baby calls forth the parent’s spontaneous and natural empathy. The baby creates a clearing for parenting to show up as empathic or non-empathic or something in-between.
Without the customer, there is no business or business person. Without the business person, there is no empathy with the customer. The customer calls forth the business person’s natural and spontaneous empathy. The customer creates a clearing for the encounter with the business to show up as empathic or non-empathic or something in between.
Without the patient, there is no medical practice or medical doctoring. Without the MD, there is not empathy with the patient. The patient calls forth the MD’s natural and spontaneous empathy. The patient creates the clearing for the encounter with the doctor to show up as empathic or non-empathic or something in-between. Likewise, with the teacher and student, client and consultant, and neighors in the community.
However, surely the baby does not give a lecture with a Power Point. The baby needs to be on the receiving end of empathy before she or he can develop an ability to be empathic in an intentional way towards anyone else.
Though the empathic sensitivity of children should not be under-estimated, this is an important consideration. We must be recipients of our parents’ and care-takers’ empathy before we are able to turn around and provide empathy to Others, even as we practice empathy in immature, emerging, and developing ways as we grow up.
Yet even without being self-aware, the baby provides an opportunity and possibility for the parents’ empathy lessons. The baby provides a clearing for empathy lessons for the parents even without meaning to do so. The baby creates the possibility of empathic parenting by the baby’s readiness to become human, which at first shows up as a distinct lack of socialization. The baby cannot feed itself and empties its processed waste into its diapers.
The parent socializes the baby; the baby humanizes the parent, calling the parent not just to its role as parent (though it does that too), but also to its possibility as a human being in a committed relationship to another emerging human (the baby) through trial and error. The baby, by its very existence, gives the parent his humanness, making the parent into an inquirer into what it is to grow up, developing from an immature baby into an adult human.[iii]
Likewise, with the business customer: The customer does not tell the business owner, “I have a need but can’t explain it to you.” Instead, the customer just keeps shopping around. The customer does not tell the business person, “I have a complaint about the service, and I want you to listen to it and make amends.” Instead, the customer just takes his business to the competition.
In each case, the empathy lesson is a challenge to the would-be parent, teacher, sales person, consultant, therapist, nurse, attorney, taxi driver, neighbor, and so on, to expand one’s receptivity, enhance one’s grasp of the possibilities, appreciative different points of view, and practice rapid empathic response.
If each of these persons—parent, teacher, business person, neighbor, and so on—begin in any other way than with empathy, they are headed for trouble. The challenge is straightforward: expand one’s listening to include the other individual in the empathic community or fall back into empathic distress; relate from possibility or get mired in stuckness; work on building community or wander aimlessly in the emotional wilderness.

Episode art photo credit: David Axelrod interviews (confronts, debates, talks to) Senator Tom Cotton June 2, 2017 in a photo taken by Lou Agosta at the University of Chicago public debate. As one of the architects of Barack Obama’s presidential program, Ax (as he is affectionately known) would be likely to disagree with many of Senator Cotton’s more-or-less MAGA-oriented views. Take the other person as your empathy trainer! I believe both did!
(c) Lou Agosta, PhD and the Chicago Empathy Project
Notes
[i] Leslie Jamison. (2014). The empathy exams in The Empathy Exams: Essays. Minneapolis: Graywolf Press: 1–27.
[ii] Philip K. Dick. (1968). Do Androids Dream of Electric Sheep? New York: Ballentine Books, 1981.
[iii] Lou Agosta. (2010). Empathy in the Context of Philosophy. London: Palgrave: 60–61.
(c) Lou Agosta, PhD and the Chicago Empathy Project
Top ten empathy trends in 2026
Here are the top empathy trends for 2026. This is a long read (a half an hour), and the recommendation is to engage with one or two trends a session. Spend the entire first quarter of 2026 with it. In addition, it is a top ten list, but not a “count down.” Therefore, the most important trends—in the sense of new, disruptive, innovative, or provocative—are towards the top.
(Image credit: Kids with colander-based “gizmos” as “thinking caps,” www.EmpathyLab.uk—see trend (9) below.)

(1) Automating Empathy and large language models (LLMs): The idea is that you, the client, are going to get empathy from a software bot, app, empathy platform solution, that is able to have a conversation thanks to a so-called a large language model (LLM).
The trend of bringing large language models to empathy and empathic relatedness is a game changer. The question is not whether the generative AI can be empathic, but the extent to which the designers are able to distinguish responsiveness from “stroking one’s ego,” sycophancy (servile flattery), and the extent to which prospective clients decide to engage (both open questions at this date (Q1 2026)).
Thus, the prognosis is mixed. Is automating empathy a silver bullet—or even a good enough lead bullet—to expand empathy for the individual and community and to do so at scale. Key term: “at scale,” which means the service can be “scaled up” to accommodate thousands of people, who are currently “wait listed” for therapy with limited prospects of ever getting off the list. Can the automation address Henry David Thoreau’s “modern mass of men [persons] leading lives of quiet desperation”? Or is the “empathy bot” the cyber age equivalent of a blow-up sex doll for the socially awkward person playing small and resistant to getting out of the person’s comfort zone?
The year ahead promises a proliferation of applications, bots, and services that offer automated conflict resolution, talk therapy, empathy consulting, and companionship. For example: mendful (https://www.mendful.world), empathy.com (bereavement support—that a demo is being offered suggests an app plus services), Google’s conflict resolution app (https://play.google.com/store/apps/details?id=com.tuinfoapps.conflict&pli=1). (This list is far from complete.)
An important question to ask is about an automated empathy bot or app: How readily is an authentic, qualified human being available to engage in an initial or follow-up conversation? At the risk of ending on a cynical note, given the sorry state of human relations as demonstrated in the news of the day, maybe, just maybe, any form of expanded empathy, whether fake or authentic, if properly managed to mitigate harm, is a useful contribution. (Further on empathy and toxic flattery: https://wapo.st/4sndC9O . Also see my blog post from earlier 2025: https://empathylessons.com/2025/11/04/automating-empathy-issues-and-answers/
(2) Suicidal Empathy: This is definitely trending after a certain billionaire provocatively asserted that empathy was a defect of western civilization, even if he did try to take back the assertion. The short version of suicidal empathy is as follows. We are in a lifeboat which is filled to the maximum after our ship sank. You read right—our ship sank. In the water, treading water, surrounding the lifeboat are additional survivors and additional leaky lifeboats at high risk of sinking, leaving the survivors treading water. If the survivors in our still afloat lifeboat are “empathic” and take in the other survivors, then our lifeboat will be swamped, and we will all drown. The conclusion is that in such extreme situations, which are more common than one might imagine, empathy needs to be turned off—or at least dialed down significantly—lest we all perish. This position has been advocated from time-to-time by Elon Musk, Garrett Hardin (1974), and anti-immigration Nativists in one form or another.
Yet even in the face of lifeboat ethics, empathy remains indispensable. How so? If one is in a life-boat, then one is by definition a survivor. Your ship sank! That is a necessary part of the definition of a lifeboat and being in a lifeboat. You were cast into the vast, seemingly boundless sea. Never underestimate the importance of empathy for those in extremis, but even more than empathy, the occupants of the lifeboat need rescue. To be in a lifeboat and not need rescue is a contradiction in terms. If one recognizes the need for rescue, then the whole scenario of lifeboat ethics gets sent back to the drawing board.
The idea of our entire planet (Earth) as a lifeboat is a thought experiment. An imaginary narrative (scenario) designed to generate ideas and intuitions (nod here to the philosopher Daniel Dennett). In this case, the trick is to constrain agency using scarcity of resources (seats in the lifeboat) and see what happens. This exposes the entire lifeboat scenario mechanism for constraining, compromising, and denying agency to the participants in the dilemma. Key term: agency.
The approach of lifeboat ethics is based on a fallacy that the situation of scarcity is an unavoidable one—an inevitable continency. On the contrary, scarcity is being manufactured by bad actors, bad politics, and out-and-out human aggression. As such, the scarcity can and should be undone by actors with better (including empathic) motives in order to restore the community to a benchmark standard human functioning. This is consistent with natural disasters creating local calamities that cause scarcity. It is also consistent with disagreements about what constitutes an emergency. The point is to send in emergency services and (for example) the national guard to deliver or air drop palettes of drinkable water, canvas for tents, and provisions, not to shoot the survivors as a burden to the community (the latter following the logic of the lifeboat to its absurd conclusion).
Returning to the basic metaphor, empathy is no more to blame for overloading the lifeboat than carpentry is to blame for the fact that Roman soldiers used hammer and nails to execute condemned criminal and political enemies by crucifying them. Without practice, empathy can go astray as emotional contagion, projection, conformity, and communications lost in translation.
Being generous to a fault or has never been a requirement for empathy. Altruistic suicide (the soldier falling on the hand grenade to save his comrades) has never been a requirement for empathy. Never. With practice, a rigorous and critical empathy sets boundaries, establishes limits, and creates a whole that is more than the sum of its parts.
A rigorous and critical empathy belongs to a short list of things such as dignity, respect, compassion, neighborliness, and forms of spiritual love, and are not quantifiable as zero-sum phenomena. This is an important idea: more empathy for you does not mean less empathy for me.
For example, if I give you a slice of my chocolate cake, I have less cake. However, if I give you empathy, by giving you a good listening, we both have expanded empathy. Empathy is non-additive—and so empathy is also a non-subtractive, humanizing encounter in which my own humanity is enriched in contributing to another person. A rigorous and critical empathy is not quantifiable like chocolate cake. Granted that our topic is difficult and significant, we can enjoy lighter moment—there is enough food to go around, but definitely not enough chocolate cake! Like food, there is enough empathy to go around, but it does not seem that way, because we have not been effective in driving out the obstacles to empathy such as aggression, hostility, bullying, using food as a weapon, and politics in the negative, pejorative sense. Also see my blog post from earlier 2025:
[https://empathylessons.com/2025/05/22/suicidal-empathy/ ]
(3) Rhetorical empathy: The paradigm, ideal case for rhetorical empathy is exemplified by Malcolm-X’s statement to his colleagues at the founding of the organization of African American Unity, “We are not the pilgrims […] We didn’t land on Plymouth Rock; the rock was landed on us [loud laughter and applause]” (https://youtu.be/3Aq2Z0i8D6A?si=dkYo6QKCrgK2fWXL).
In rhetorical empathy, the speaker’s words address the listening of the audience or other person (“Other”) in such a way as to leave the Other with the experience of having been heard. This must seem counter-intuitive since it is the Other that is doing the listening. The hidden variable is that the speaker knows the Other in the sense that she or he has walked a mile in their shoes (after having taken off her/his own) and can articulate the experience the audience is implicitly harboring in their hearts yet have been unable to express.
For more details on rhetorical empathy, see the separate blog post: post: https://empathylessons.com/2023/04/09/rhetorical-empathy-a-primer/
Also see the peer-reviewed academic article: “Rhetorical empathy in the context of ontology,” Turning Toward Being: The Journal of Ontological Inquiry in Education: (2024) Vol. 2: Issue 1, Article 5. Available at: https://rdw.rowan.edu/joie/vol2/iss1/5
(4) Empathy and autism: Alternative facts, dangerous half-truths, damn lies—and empathy
How shall I express it delicately? The inmates are now in charge of the asylum over at the US Health and Human Services (HHS). Having a worm in one’s brain deservers our empathy; having a worm in one’s thinking does not—see below regarding critical thinking.
Autism is often considered a disorder of empathy—at the risk of oversimplifying, the autistic person is not able to shift perspectives and take the other person’s point of view or do so as readily as neuro-typical persons. Never dismiss empathy. Nor the value in expanding empathy. Never. Yet the matter is a lot more complicated than that.
Public debate about autism and empathy has been scrambled by misinformation about how vaccines may influence the disorder. It is distressing to see what passes for political leadership send children and families down yet another over-simplified and near delusional detour. In a more promising approach using Big Data, scientists at the Flatiron Institute and Princeton have presented evidence that autism presents in four distinct ways or subtypes. Quoting from the Washington Post summary (https://wapo.st/44V7lZb):
- Broadly affected: The smallest group — about 10 percent of participants — faced the steepest challenges, marked by developmental delays, difficulties with communication and social interaction, and repetitive behaviors that touched nearly every part of life.
- Mixed autism with developmental delay: Roughly 19 percent showed early developmental delays but few signs of anxiety, depression or disruptive behavior. Researchers call this group “mixed” because its members vary widely in how strongly they display social or repetitive behaviors.
- Moderate challenges: About a third of participants fell into this group, showing the hallmark traits of autism — social and communication differences and repetitive habits — but in subtler ways and without developmental delays.
- Social and/or behavioral: The largest group, around 37 percent, met early developmental milestones on time yet often grappled with other conditions later on, including ADHD, anxiety, depression or obsessive-compulsive disorder.
For the peer-reviewed paper, which is dense and heavy with computational biology see: https://www.nature.com/articles/s41588-025-02224-z .
These different subtypes suggest a source of much of the confusion in diagnosis and treatment. Parents, medical professionals, and educators and talking past one another because they are addressing the different subtypes.
Naturally, everyone would like a quick fix: Give ‘em vitamin B9—problem solved! Wouldn’t it be nice? (Nor is there anything wrong with vitamin B9—but it ain’t gonna cure autism.) While expanded understanding and diagnostic possibilities point to enhanced treatment interventions, what is less good news is that treatments remain complex, multi-modal, time and labor intensive, and, therefore, expensive. Behavioral interventions are demonstrably effective in improving recognizing social clues and expanding social skills. Selective, limited use of psychopharmacology is effective in addressing attention deficit and hyperactivity, though one must always be concerned in medicating young brains. Working from the inside out, e.g., play therapy is effective in dealing with anxiety and depression. In every case, creating an empathic environment of toleration, limit setting, and meeting the children (and parents) where they are struggling is on the critical path to success.
(4) Empathy versus cruelty and unelected puppet masters in politics: Presumably a statement that “empathy is a weakness” (see above (2)) would be a justification of the unempathic “slash and burn” methods of the “unelected puppet masters” at the US Depart of Doge [pronounce: “dog”], the so-called US Department of Government of Efficiency, showing up at the US IRS and Social Security offices and so on and demanding to see confidential citizen data and/or seemingly randomly sending employees home (“firing” them). While a “controlled burn” of the bureaucratic growth of the federal government forest underbrush might indeed be the empathic thing to do—or at least needed “tough love,” shutting down entire departments and mass layoffs is not an example of it. This is the “uncontrolled burn” (shout out to Garrett Smith for the term).
What Stephen Miller (Deputy White House Chief of Staff) and Russell Vought (Office of Management and Budget / Project 2025) do not point out is that empathy does not work with bullies or abusers, who will take whatever vulnerability you may exhibit and use it against you. This is also the case with anti-social personality disorder, psychopaths, and individuals with an undeveloped or defective conscience, who struggle to tell right from wrong. I hasten to add that without interviewing the individual, one has no way of knowing the individual’s mental status, whether the individual is in integrity or out of it.
Another possibility is that the individual is projecting the individual’s own unreliable, defective empathy onto the community as an empathic defect. Many of those who lack empathy are hungry for it. If ever there was a disqualifying statement by a would-be administrator or leader, Elon Musk’s soundbite about empathy being a defect of civilization would be it. Even if he took it back, I assert that it shows his “true colors”. However, a further agenda lurks nearby.
In the face of bullying, a critical and rigorous empathy sets limits, speaks truth to power, establishes boundaries, pushes back against attempts to control, dominate, and manipulate. One must not overlook the power of top down, cognitive empathy in thinking like one’s opponent in order to overcome him. “Top down,” cognitive empathy is detailed in Mikah Zenko’s Red Team! (Basic Books 2015) according to which taking a walk in the other’s shoes (the folk definition of empathy) provides advantages in relationships, business, politics, and building communities that are thrive on cooperation, communication, coordination, and inclusiveness. Short review: Think like one’s opponents, to come out on top.
If one were looking for a short disqualifying reason to sideline unelected puppet masters such as Musk and fellow traveler Stephen Miller (see more on the latter on the South Poverty Law Project’s report on racism and anti-immigration hate groups), this is it. I leave it to the reader to figure out who is the puppet.
(5) Empathy and immigration and murder most foul: more alternative facts, dangerous half-truths and total nonsense: That these United States of America are a federated nation of immigrants is a cold fact. Most of the people living here would not be here if their parents, grandparents, or great grandparents had not arrived from some land across the sea. To be sure, there are exceptions—and it is an also a fact that if one reads the treaties that the US government made with Native Americans, that Oklahoma really does belong to the Native Americans. Likewise, as Malcolm-X said to a crowd in Harlem to responses of “Amen!” and boisterous laughter, “You did not land on Plymouth rock; Plymouth rock landed on you!” (See (2) above.) Still, residents already living here are not interested in changing the devil they know for the devil they don’t know.
The following quote is not from the “take over” of Venezuela (ongoing), but the action of the border patrol and ICE in Chicago’s Hispanic neighborhood:
“[…] [I]t’s been a parade of nightmares — armed men in balaclavas on the streets, migrants sent to a torture prison in El Salvador, corruption on a scale undreamed of by even the gaudiest third-world dictators and the shocking capitulation by many leaders in business, law, media and academia. Trying to wrap one’s mind around the scale of civic destruction wrought in just 11 months stretches the limits of the imagination, like conceptualizing light-years or black holes.” [https://www.nytimes.com/2025/12/26/opinion/trump-weaker-resistance-stronger.html?unlocked_article_code=1._k8.NEnL.4kvmeqa-xzC4&smid=url-share
It is a breakdown of empathy that a nation of immigrants is flat out persecuting, oppressing, and hounding mostly, but not exclusively, Hispanics and people with brown skin. Demoralizing. Disgraceful. Criminal?
Everyone wants to deport undocumented murderers, rapists, gang members, and bad actors. Everyone. Yet that is not what we saw from ICE/BP actions in Chicago where Hispanic-appearing bus boys in restaurants, day laborers in Home Deport parking lots, nannies at preschools (?!), street vendors selling tacos, block party gatherings in Latino neighborhoods were targeted and where tear gas, flash bang grenades, shots to the head with high-speed paint balls (aimed at peacefully protesting pastors), and other chemicals agents were used without warning. This just in: mother of three shot, killed by ICE/BP: Are you getting the message? Murder most foul![https://www.nytimes.com/2026/01/08/opinion/renee-good-minnesota-shooting-ice.html?unlocked_article_code=1.DlA.y2Fb.N6f9Vobf-Vmv&smid=url-share]
The administration’s narrative (Secretary of Homeland Insecurity Noem, etc) has NEVER matched the actions on the ground in the community neighborhoods. According to the Chicago Tribute—of 624 arrests reported by ICE/BP to the court some 16 persons had criminal records (“worst of the worst”). That is 2.5 percent. Underwhelming, demoralizing, appalling.
The call to action employs empathy to network and build community. Get a whistle and use it. Two short tweets for ICE Spotted—one long one for someone being detained. Build local networks of citizen observers. Urge local law enforcement to arrest anyone who breaks the law, including federal officers acting illegally. No one said this was going to be easy. We Americans have options and resources that were not available to the residents of Weimar Germany in 1933, who were noticeably lacking in whistles. Okay, not funny.
(Update 01/28/2026: https://www.wsj.com/opinion/is-trump-derangement-syndrome-real-a603e4a1?st=AnbPxi&reflink=desktopwebshare_permalink)
(6) Radical empathy and trauma: Cathy Caruth (1996) concisely defines trauma in terms of an experience that is registered but not experienced, a truth or reality that is not available to the survivor as a standard experience. The person (for example) was factually, objectively present when the head on collision occurred, but, even if the person has memories, and would acknowledge the event, paradoxically, the person does not presently experience it as something the person experienced in a way that a person standardly experienced the past event.
The survivor experiences dissociated, repetitive nightmares, flashbacks, and depersonalization. Strictly speaking, the challenge is not only that the would-be empathizer was not with the surviving Other when the survivor experienced the life-threatening trauma, but the survivor was physically present yet did not have the experience in such a way as to experience it. That may sound strange that the survivor did not experience the experience. Once again, one searches for words to capture an experience one did not experience. That is Caruth’s (1996) definition of “unclaimed” experience.
Moral trauma adds a challenging twist to what is traumatic about trauma. What is little recognized is that many survivors are also perpetrators (and vice versa). The survivor may also unwittingly (or even intentionally) become a perpetrator. The incarcerated prisoner of conscience steals a piece of bread from another prisoner, or to save his own life, falsely accuses another. One wants to say: This is tragic in the strict sense. The characters in ancient Greek tragic theater, including Oedipus, Phaedra, Medea, practically the whole House of Atrius, are all both survivors and perpetrators.
Moral trauma is defined as the distressing emotional, behavioral, social, and sometimes spiritual aftermath of exposure to (including participation in) events in which a person’s moral boundaries are violated and in which individuals or groups are gravely injured, killed, or credible threat thereof is enacted (i.e., individuals are physically traumatized). Examples of moral trauma include such things as being put in a situation where “I will kill you if you do not kill this person.”
Generalizing on the latter example, the list includes morally fraught instances of double binds, valid military orders that result in unintentional harm to innocent people, situations in which survivors become perpetrators (and vice versa), soul murder (defined as killing the possibility of empathy and/or killing the possibility of possibility), and the Trolley Car Dilemma (Anonymous Wikipedia Content 2012, Foot 1967, Thomson 1976). In moral trauma people become both perpetrators and survivors, and such an outcome is characteristic of many (though not all) moral traumas.
Here radical empathy comes into its own. A person is asked to make a decision that no one should have to make. A person is asked to make a decision that no one is able to make—and yet the person makes the decision anyway, even if the person does nothing, because doing nothing is making a decision. A person is asked to make a decision that no one is entitled to make, which include most decisions about who should live or die (or be gravely injured). The result is moral trauma—the person is both a perpetrator and a survivor. Now empathize with that. No one said it would be easy.
Hence, the need for radical empathy. Extreme situations—that threaten death or dismemberment—call forth radical empathy. Standard empathy is challenged by extreme situations out of remote, hard-to-grasp experiences to become radical empathy. Radical empathy remains committed to empathizing with the Other in the face of the breakdown of standard empathy as empathic distress. (For further on radical empathy, see the separate blog post: https://empathylessons.com/2025/08/22/a-concise-talk-on-trauma-and-radical-empathy/and see also the Reference Agosta 2025 below.) The treatment or therapy consists of the survivor re-experiencing the trauma vicariously from a place of safety, an empathic space of acceptance and tolerance. In doing so the trauma starts losing its power and when it returns, it does so with less force, eventually becoming a distant unhappy and painful but not overwhelming memory.
(7) Empathy and art: Heinz Kohut, MD, (1971) pointed out that one result of depth psychological therapy with a strong orientation on empathy was an expansion of the individual’s appreciation or art, humor, and practical wisdom. What is the converse were also the case? Engaging with art and music, the Humanities and literature, theatre, rhetoric and languages, opens up areas of the brain that map directly to empathy and powerfully activate empathy.
Relating to the work of art, including literary fiction such as the novel, aesthetically and relating to the Other empathically is an intersection that has been noted by one of the innovators of personality theory, Gordon Allport (1897–1967), He was one of the pioneers of personality theory with his Personality: A Psychological Interpretation (New York: Holt 1937), in which he writes:
It has often been said by the advocates of empathy that the “understanding of a personality is like the understanding of a work of art” (1937: 531).
These advocates of empathy were not anonymous Others but Allport’s teacher, Herbert Langfeld (1879–1958), also a psychologist and president of the American Psychological Association and his colleagues. Langfeld was the author of The Aesthetic Attitude (1920: vi): “the motor theory of mind, namely that to every stimulus which the organism receives from without, it makes a definite response” resulting in the “tendency of the observer to project himself” into objects and body.
As noted, psychologists and health professionals have repeatedly alluded to such benefits of expanded empathy as an increased sense of humor, appreciation for art and music, as well as an enhanced capacity to enjoy life itself. Attention to fine-grained distinctions in an individual’s experience of other individuals is hypothesized to be transferable across domains such as the experience of art, humor, and engaging with others. Expand your empathy—go to the art museum—go to a concert—read immersive fiction, a novel.
(8) Empathy is the new love: People want to be listened to. People want to feel as if they have been heard—people want to be heard. People want to be gotten for they authentically are as a possibility. People want others to appreciate from where they are coming—their point of view. People want to be acknowledged, recognized, appreciated for their contribution. Empathy delivers all these ways of relating and more.
If empathy is the new love, then what is the old love? Folk wisdom suggests that love is blind; Plato, that love is a kind of madness, sometimes divine madness, sometimes just plain ordinary, everyday craziness—the one who is in love is semi-hypnotically held in bondage by an idealized depiction of the beloved, overlooking the partner’s failings and limitations; Bob Dylan, that love is just a four-letter word. So far, love sounds like tertiary syphilis—it makes one mad and causes one to go blind.
Less cynically, no one should have to choose between empathy and love in their positive dimensions. Talking Greek here, love includes eros—the erotic dimension, which gets a lot of attention as romantic relationships and aim-inhibited sexuality; philias—friendship between peers in building a community of fellow travelers; and agape—the spiritual love often attributed to Saint Paul for a higher power towards which humanity strives in its own clumsy and stumbling ways.
A fourth item may usefully be added to the list—the love of a mother, parent, or care-taker for the infant, neonate, or child of tender art. The sound of a crying baby has the power to wake most grown-ups out of the deepest sleep—and that is because we care. Letting the anxious infant merge with the parent’s soothing calmness satisfies criteria for both love and empathy, and may be the common matrix out of which these come forth.
Especially from a romantic perspective, the goal of love is to erase the boundary between the self and Other. (But also see above on the merge of the anxious infant with the calm adult.) Merger of one’s mind and body with the beloved is the aspiration and, at least temporarily, the outcome.
In contrast to love, empathy navigates the boundary between oneself and Other such that the distinction between self and Other is sustained—any merger is temporary and transient—one has a vicarious experience of the Other and the integrity of self and Other are maintained. Thus, love and empathy have a different relationship to the boundary between self and Other. Empathy is committed to a firm, albeit semi-permeable boundary; whereas, especially in its more enthusiastic forms, love celebrates the cancelling of the boundary, though ultimately acknowledging the reality of the distinction self/Other.
(9) Reading and empathizing: “A good book is an empathy engine”—Chris Riddell, UK Children’s Laurate. Many analogies exist between reading a text and empathizing with another person. This is not a mere analogical argument. The practices of empathy and reading are applying the same underlying micro-practices, skills, techniques, and methods. Reading literature (we are not engaging with reading legal contracts or computer documentation) is an empathic practice—not merely analogous to one, though it may be that too.
(Image credit: EmpathyLab (UK): Your brain on empathy reading)

Reading is an empathic practice in that it engages with another person—the Other—and does so at several levels. There are several levels of otherness—the Other of the character in the text is the most readily available—there is the implied Other addressed by the implied author, the Other of the narrator, who collapses into the implied author but often is distinct, and the actual author, who writes the words. Once again, I emphasize—and empathize—these are not merely analogous to acts of the practice of empathy, they are empathic gestures from start to finish, since they bring forth empathy and make it present in the encounter with an Other.
The idea is that one relates to works of art such as a literary text with the same respect, aesthetic disinterest, moral interest as we relate to other human beings. That is also the case when the relationship breaks down. Someone throws cake at the Mona Lisa or tries to spray it with red paint. One is shocked in a way that is different than insulting or attacking a person, yet has strong objections like an appalling boundary violation has occurred.
On the one hand, what empathy does for reading literature is bring it to life as the possibility of a laboratory for human emotions, affections, struggles, dynamics, success, and failure. Conversely, what literature does for empathy is provide a laboratory in which empathic relatedness can be challenged, tested, transformed, discarded, celebrated, explored, and made the object of inquiry.
This is another area where it is hard to say just a little. Quoting from John Guillory (2025: p. 22ftnt 31), in turn, paraphrasing Stanislas Dehaene (Reading in the Brain: The Science and Evolution of a Human Invention (Viking Press 2009)): “…[Dehaene] describes reading as a refunctioning of regions of the brain dedicated to recognizing visual signals of a particular sort, chiefly the edge or corners of object; these forms the basis for inscriptive marks. Although the neurons of the areas that accomplish reading were not evolved for the purpose of reading, the human brain learned reading and writing by developing a new way of correlating visual and aural information in the brain. Dehaene calls this ‘neuronal recycling” (144–148). This is just the start of the neuroscience narrative.
The encounters between empathy and literature, relating as persons to art works and relating as art works to persons, are motivated. One considers how one relates to another person, and how it is the same and different than how one relates to works of art. At first glance, one treats art better than one treats people. One puts art in libraries and museums with air conditioning in the summer and heat in the winter whereas one allows people to go homeless and sleep under bridges in appalling conditions. However, upon reflection one guiltily allows with shame that as a community, one is failing to live up to one’s own best standards. One recognizes one’s failure even as one refuses a trade-off between respect for art and respect for persons.
(10) Empathy and critical thinking: We conclude with a positive proposal: Teach critical thinking. This is the empathic educational moment. Absent a rigorous and critical practice of empathy, I am cautious about engaging current political clichés in a highly polarized political world and “rhetoric” in the negative sense.
Critical thinking includes putting oneself in the place of one’s opponent—the folk definition of empathy—not necessarily to agree with the other individual—but to consider what advantages and disadvantages are included in the opponent’s position. Taking a walk in the Other’s shoes after having taken off one’s own (to avoid the risk of projection) shows one where the shoe pinches. This “pinching” —to stay with the metaphor—is not mere knowledge but a basic inquiry into what the Other considers possible based on how the Other’s world is disclosed experientially. That is what we have attempted to do here by engaging with the most rigorous version of the lifeboat dilemma, instead of a strawman. Critical thinking is a possibility pump designed to get people to start again listening to one another, allowing the empathic receptivity (listening) to come forth.
In our day and age of fake news, deep fake identity theft, not to mention common political propaganda, one arguably needs a course in critical thinking (e.g., Mill 1859; Haber 2020) to distinguish fact and fiction. Nevertheless, I boldly assert that most people, not suffering from delusional disorder or political pathologies of being The True Believer (Hoffer 1953)), are generally able to make this distinction.
A rigorous and critical empathy creates a safe zone of acceptance and tolerance within which people can inquire into what is possible—debate and listen to a wide spectrum of ideas, positions, feelings, and expressions out of which new possibilities can come forth. For example, empathy and critical thinking support maintaining firm boundaries and limits against actors who would misuse social media to amplify and distort communications. Much of what Jürgen Habermas (1984) says about the communicative distortions in mass media, television, and film applies with a multiplicative effect to the problematic, if not toxic, politics occurring on the Internet and social networking.
The extension to issues of politics, climate change, and community struggles follows immediately. Insofar as individuals skeptical of empathy are trying to force a decision between critical thinking and empathy, the choice must be declined. Both empathy and critical thinking are needed; hence, a rigorous and critical empathy is included in the definition of enlarged, critical thinking (and vice versa). (Note that “critical thinking” can mean a lot of things. Here key references include John Stuart Mill 1859; Haber 2020; “enlarged thinking” in Kant 1791/93 (AA 159); Arendt 1968: 9; Habermas 1984; Agosta 2024, 2025.)
In conclusion, a positive alternative to abandoning facts and skipping critical thinking is suggested by Bob Dylan’s song about empathy. One has to push off the shore of certainty and venture forth into the unknown. We give Dylan the last word (1965: 185): “I wish that for just one time / You could stand inside my shoes / And just for that one moment / I could be you” [.]
REFERENCES
Lou Agosta. (2025). Radical Empathy in the Context of Literature. New York: Palgrave Macmillan.
______________. (2024). Empathy Lessons. 2nd Edition. Chicago: Two Pears Press.
______________. (2014). A Rumor of Empathy: Rewriting Empathy in the Context of Philosophy. New York: Palgrave Pivot.
Anonymous Wikipedia Content. (2012). Trolley problem (The trolley dilemma). Wikipedia: https://en.wikipedia.org/wiki/Trolley_problem [checked 2023-06-25]
Arendt, Hannah. (1952/1958). The Origins of Totalitarianism, 2nd Edition. Cleveland and New York: Meridian (World) Publishing, 1958.
Gordon Allport. (19370. Personality: A Psychological Interpretation (New York: Holt 1937).
Cathy Caruth. (1996). Unclaimed Experience: Trauma, Narrative, and History. Baltimore: John Hopkins.
Stanislas Dehaene. (2009). Reading in the Brain: The Science and Evolution of a Human Invention. NEW YORK: Viking Press.
Bob Dylan. (1965). Bob Dylan: The Lyrics: 1961–2012. New York: Simon and Schuster.
Philippa Foot. (1967). The problem of abortion and the doctrine of the double effect. Oxford Review, No. 5. In Foot, 1977/2002, Virtues and Vices and Other Essays in Moral Philosophy. Oxford: Oxford UP, 2002: 19–32. DOI:10.1093/0199252866.001.0001.
John Guillory. (2025). On Close Reading. Annotated bibliography by Scott Newstok. Chicago: University of Chicago press.
Jonathan Haber. (2020). Critical Thinking. Cambridge, MA: The MIT Press.
Jürgen Habermas. (1984). The Theory of Communicative Action, Vol 1, Thomas McCarthy (tr.). Boston: Beacon Press.
Garrett Hardin. (1974). Commentary: Living on a Lifeboat. BioScience, Volume 24, Issue 10, October 1974, Pages 561–568, https://doi.org/10.2307/1296629
Eric Hoffer. (1953). The True Believer. New York: Harper Perennial.
Immanuel Kant. (1791/93). Critique of the Power of Judgment, Paul Guyer and Eric Matthews (trs.). Cambridge: Cambridge UP, 2013.
Heinz Kohut. (1971). The Analysis of the Self. New York: International Universities Press.
Herbert Langfeld. (1920). The Aesthetic Attitude. New York: Harcourt Brace.
Malcolm-X. (1964). “Remarks at the founding of the Organization of African-American Unity.” https://youtu.be/3Aq2Z0i8D6A?si=dkYo6QKCrgK2fWXL [Checked on 03/24/2024]
John Stuart Mill. (1859). On Liberty, Indianapolis: Hackett Publishing.
Judith Jarvis Thomson. (1976). Killing, letting die, and the trolley problem, The Monist, vol. 59: 204–217.
Mikah Zenko. (2015). Red Team! New York: Basic Books.
Update: (April 4, 2026): The Trump Administration is in a psychotic state by Jonathan Rauch and Peter Wehnerhttps://www.nytimes.com/2026/04/10/opinion/trump-iran-psychotic-state-institutions.html?unlocked_article_code=1.61A.mjy_.gvW25HC8Pffr&smid=url-share
UPDATE (July 26, 2026): Stop Pathologizing Ordinary life by Clay Routledge:
UPDATE: (July 23, 2026): The problem with RFK Jr.’s crusade against antidepressants by Aaron E. Carroll: https://wapo.st/3R6g9I0
UPDATE: May 11, 2026: Here’s what psychiatrist means when they say you have A.D.H.D by Awais Aftab, Psychiatrist: https://www.nytimes.com/2026/05/11/opinion/adhd-autism-depression-diagnoses.html
Update: May 15, 2026: The strange alliance trying to remake American psychiatry by Daniel Berger: https://www.nytimes.com/2026/05/15/magazine/rfk-jr-antidepressants-ssris-psychiatry.html?unlocked_article_code=1.ilA.iRQe.7BIRr8Sn8Tk5&smid=url-share
UPDATE (June 1, 2026): The fire of stupidity cannot be contained by David French: https://www.nytimes.com/2026/05/31/opinion/communism-fascism-authoritarianism-democracy.html?unlocked_article_code=1.m1A.Pyzh.BK-x4_EJsbXH&smid=url-share
This blog post, blog and all content were prepared by Lou Agosta without any use of Generative AI. None. The author has been a big fan of the em dash ever since “graduating” from a Smith Corona typewriter to a word processor.
© Lou Agosta, PhD and the Chicago Empathy Project
Noted in passing: Anna Ornstein (1927-2025)
Anna Ornstein, MD, psychiatrist, and psychoanalytic Self Psychologist, is remembered and honored as a Holocaust survivor, having been incarcerated in Auschwitz with her mother in 1944 when the Germans invaded Hungary. Her experiences are narrated in her book, My Mother’s Eyes: Holocaust Memories of Young Girl (2004). Both survived. Anna Ornstein passed away at her home in Brookline, MA at the age of 98 on July 3, 2025 after a rich, challenging, and dynamic life.
Trying to say anything about such searing experiences is perhaps foolish, yet Ornstein’s next major contribution provides the tool to do so in so far as it can be attempted at all. Ornstein is remembered and honored for making empathy central in her clinical practice of psychoanalytic psychotherapy and in her writings on the Self Psychology (more on which shortly). One of the things that empathy teaches us humans is to try to bring words to one’s experiences, no matter how challenging the experiences; try to find words to push back the boundaries of the inexpressible, that which is not to be comprehended. Cognitive understanding should never be underestimated; yet at times cognition is illusive and overrated whereas communication is not, empathy is not, family is not, community is not.

Image / photo credit: Dr. Ornstein in 2018, speaking to high school students in Massachusetts. Credit. Matthew J. Lee/The Boston Globe, via Getty Images
Though starting as a collection of anecdotes and narratives of survival, the title, My Mother’s Eyes, takes the account up a level. As a 17-year-old teenager, incarcerated with her mother and allowed to be together, the survival value of being able to change perspectives – the folk definition of empathy – was critical path to surviving the rigors – the horrors – of death camp life. Even under very challenging circumstances, people are able to support one another emotional regulation by literally being there for another as a comforting presence. The relationship in this extreme situation prefigures the notion of self object, making use of the other person mutually to regulate one another’s emotions. It is the other’s presence that, with a nod to D. W. Winnicott, provides a grounding in the radical possibility of going on being.
This essay is in the nature of an intellectual biography and personal anecdote, rather than an obituary proper. For those interested in how Anna née Brünn met Paul Ornstein and become Anna Ornstein, how all three of their children became psychiatrists, the New York Times articles provides the personal details and a happy, though by no means simple, ending to the catastrophe of the Holocaust and World War II.[1]
On a personal note, my path and that of Anna Ornstein intersected with what can best be described as an existential encounter in 2009. Something called “Self Psychology” was disrupting classic psychoanalysis and innovating around the constraints of Freudian ego psychology. The Self Psychology Conference was in Chicago that year (2009, the full title “International Assoc for Psychoanalytic Self Psychology”).[2] In any case, there were many high points to the Conference including Dr. Arnold Goldberg’s presentation and those of other Self Psychology innovators such as Ernest Wolf, Anna and Paul Ornstein, the Kohut Memorial Lecture, the many spirited exchanges.
The highest of the high points of the Conference came for me in having a one-on-one conversation with Anna Ornstein. There she was between presentations, and I introduced myself as working on a book about empathy, which did indeed get her attention. In a naïve, misguided attempt on my part to establish common ground, I mentioned that I had attended the lectures at the UChicago on the life of the mind by the political theorist Hannah Arendt. I also quoted Arendt to the effect that since the consequences of our human actions escape us, Jesus of Nazareth had innovated in the matter of forgiveness. Star struck, what was I thinking? This was clumsy and naïve on my part, and it got a reaction which was perhaps more than I had bargained for. In the course of the conversation, Ornstein took my hand animatedly and held it as she was making her point, basically that Arendt had gotten matters wrong, very wrong. When I say “took my hand,” I mean she grabbed it and shook it back and forth, not exactly like shaking hands, but like she would wrestle me to the ground. To be sure, it was good natured enough, but intense. The take-away? I got to hold hands with Anna Ornstein! Notwithstanding my clumsiness, that was special. I cherish the encounter.
Now in a short piece such as this, doing justice to Anna Ornstein’s innovations in self psychology (the method not the label), especially the treatment of children, is no simple task. People want to read about tips and technique, and many are available. However, context is required.
On background, Heinz Kohut, MD, was the innovator who put self psychology and empathy on the map starting in the early 1970s (though see Kohut 1959). Kohut was cautious about defining the self formally, implicitly characterizing the self as a comparative experience—a near experience psychoanalytic abstraction, that is central to all human experience since it contains the person’s nuclear ambitions and ideals which are amalgamated to the sense of continuity (Winnicott’s “going on being”), the well-being and cohesion of (our) body and mind (Ornstein 1976: 29ftnt).
Thus, the self oscillates dynamically between ideals and coherence, both of which are needed for a sense of aliveness, vitality, and an actual ability to be productive in contributing to community and relationships with others. Kohut’s (1959) definition of empathy as “vicarious introspection” adds significantly to the folk definition of taking a walk in the other person’s shoes, the better to appreciate the other’s struggles and successes as the person experiences them. (For further on Kohut’s innovation see the book (and chapter devoted to Kohut) to which I referred in my conversation with Ornstein in our encounter (Agosta 2010).)
While firmly founded in Freudian dynamics, Self Psychology called out how parenting environments that delivered unreliable empathy – not total lack of empathy, but unreliable, hit-or-miss empathy – resulted in structural deficits in self-esteem, self-confidence, productivity, feelings of emptiness, lack of aliveness and vitality, in children as well as the adults into which they grow. This was a deficit model rather than – or in addition to – a conflict model. Instead of conflicts between the conscience (superego) and sexual and aggressive drives, something was missing that left the person’s personality at a disadvantage in the face of which the person compensated with arrogance, superiority, coldness, withdrawal, empty depression (rather than melancholia), and poor productivity and superficial relations.
When the self experiences narcissistic injuries – did not get the dignity, respect, empathy – to which it was entitled or felt entitled (eventually a key distinction, but not at this point), then aggressive and sexually fragmented behavior was the result. In short, maladaptive sexual behavior and hostility are reactions to a stressed-out self rather than primary instinctual drives. So if you encounter a person who is enraged, ask yourself, who hurt that person’s feelings? Who did not give her or him the dignity, respect, empathy, they feel they deserve? Thus, self psychology does not so much reject Freud’s approach as re-describe and incorporate it.
Thus the New York Times article is accurate enough when it writes “Dr. Kohut disagreed with Freud’s theory that personality disorders were rooted in the unconscious mind, driven by guilt, sex and aggression” (Gabriel 2025), provided that one takes “rooted” and “unconscious” in the proper sense. In that sense, the dynamics of Freudian pathology becomes a special case of a fragmented self that has not received the empathy, which, as Kohut famously said, is oxygen for the soul: “The child that is to survive psychologically is born into an empathic-responsive human milieu [. . .] just as he [or she] is born into an atmosphere that contains an optimal amount of oxygen” (Kohut 1977: 85; see also 253). Just as the body goes into rapid decline and arrest without oxygen, so to the human psyche (the Greek word for soul) struggles and cannot sustain itself outside of a context of empathic relations at least somewhere in its life.
For example, the classic Freudian family drama of the child (son) who wants to “kill” the father and “marry” the mother, is redescribed as aggressive and sexual fragments of a self that has experienced unreliable empathy and been the recipient of seductive behavior on the part of the mother and aggressive (defensive) behavior on the part of the father. (For the inverse scenario of father daughter, which deserves attention, too, see Kulish and Holtzman 2008, which, strictly speaking is not self psychology but inspired thereby). In a healthy family dynamic, the father welcomes the young son’s competitiveness, knowing that he (the father) is not threatened by the youngster’s competitiveness. It is only when the father is himself insecure and narcissistically vulnerable that he retaliates punitively, giving way to a reactive hatred on the part of the offspring that Freud projected back into the primal scene as the death drive. For Kohut and Ornstein, aggression and hatred are not primary drives, as with Freud’s death drive, but aggressive and hatred live as reactions to failure of empathy, dignity, and respect. Likewise, the mother welcomes the young boy’s affection and ineffective childish romancing, knowing that the childish behavior is not a serious sexual advance. It is only when the mother, unsecure in herself and her own sexuality, behaves seductively towards the youngster that over arousal of sexuality, over stimulation, boundary issues, family drama, and emotional dis-equilibrium are risked. In the inverse scenario, the father welcomes the young daughter’s affection and childish romancing, appreciating and delighting in the child’s development and growth. This is not a serious seduction – unless the father has unresolved issues. When the father is insecure in his own sexuality and responds seductively to the pretend seduction that the risk of over arousal and real and imaginary boundary violation can occur. The complicating factor in the daughter-mother relationship is that the daughter needs the mother to take care of her – unlike with the son where the hostility between father and son is a purer example of competition – as well as wanting to replace her, resulting in an ongoing ambivalence and competitiveness that is not mirrored in the son’s simple desire to “cancel” the father.
Now shift this conversation in the direction of adult empathy with children, which happens to be the title of a famous article by Christine Olden (1956). When one is in the presence of a child, whether of tender age or teenager, one is present to, aware of, one’s own fate as a child. And since one’s own fate may have little or nothing to do with that which this particular child in this pace and time is experiencing and struggling, that is precisely the point at which expanding the parents’ empathy is on the critical path.
“The parent’s ability to become therapeutic may not have always been optimally utilized in the treatment of children. This is in large part due to a rather pervasive attitude among mental health professionals in which the parents are usually considered at fault, primarily for lacking sensitivity relative to their children’s developmental needs. Anger and depreciation for having failed their children precludes any effort on the therapist’s part to understand the reasons why the parents may not have been able to develop empathic capacities. The explanation for this can usually be found in the parents’ own backgrounds. In addition to the parent’s original difficulties to be in empathic tune with the child, the child’s current difficulties create guilt, anger, and disappointment in the parent(s) which further interfere with whatever parental empathy may have otherwise been available” (Ornstein 1976: 18).
In an example of what not to do, Ornstein cites the following case, in which the empathy toward both parent and child is conspicuous by its absence:
“A young mother had regularly taken her 6-yr-old son to bed with her after the sudden death of her husband. When the boy became enuretic she visited the clinic and was told that the boy had to get out of her bed-since this was the cause of his problem. The mother followed through on the recommendation which meant nightly tearful battles with the child. However, since her own affective state was not “treated,” she could not remove him from her bed without ambivalence. The enuresis continued, and in addition, mother and son became increasingly more irritable with each other. As the mother’s depression deepened, the child developed further symptoms; he had become provocative and inattentive at school” (Ornstein 1976; 18).
Given we have an example of what not to do, what is the recommendation of what one should do in this case? As Ornstein explains (1976: 18), recognize and acknowledge the mother’s grief for her husband and the longing for closeness with the boy. You do not have to lie back on a coach to talk about it, but one might consider doing so! The ability to tolerate the separation between mother and son may usefully have been expanded by a gradual, phased introduction of the separate sleeping arrangements. Having agreed to letting the boy in, summarily throwing him out is surely asking for trouble; yet the co-sleeping cannot continue. Don’t forget that applying common sense parenting is consistent with advanced training and credentials. Many parents have an in-bed “cuddle time” with children of tender age, including a bedtime story, prior to each retiring to his or her own respective nest. “Story time” – whether read or from life – is one possible empathic moment between parent and child in the context of an empathic relationship as the adventures and stresses of the day are empathic quiesced in a narrative before the passive overcoming of going to sleep.
By the way, in the world of behavioral interventions, wise parents know to set the clock for a 2 am trip to “go number one,” which will reduce the stress on child and parent, enabling them to address the underlying issues of loss and separation in a calmer, even if not stress free, context of relatedness.
Often when a therapist meets a family, the family is not on a slippery slope, they are at the bottom of it. The narcissistic slights, emotional injuries, blind spots, shame, guilt, boundary issues, and grievances present a tangle that represents a challenge even to the most astute and empathic therapist. People are motivated to reduce the suffering and struggle, and empathy includes many ways to de-escalate conflict. Ornstein points out:
“To enhance the parents’ therapeutic potentials does not mean to give recommendations as to how to interrupt or actively discourage the child’s disturbing behavior. Particularly destructive are recommendations which ask for changed parental behavior without an appreciation for the parents’ difficulty to comply; such recommendations are “grafted” onto the parents’ pathology. Finding themselves unable to follow the therapist’s recommendations, they become more guilty and less able to effect changes in themselves in relation to the child” (Ornstein 1976: 18).
In the world of tips and techniques, Ornstein did not say “treat the parent; the child gets better”; make bedtime stories an empathic encounter for children of tender age; get inside the world of the child for whom the tooth fairy and boogeyman are real, setting boundaries and soothing in tandem; but she strongly implied them (nor is that the complete solution since the child, too, requires treatment (1976: 18)). One can try and force an outcome; but it is not going to stick; and framing boundary setting in an empathic milieu of acceptance has a much greater probability of producing a positive outcome. This report is acknowledged to be incomplete and further reading can be found in the References.
One caveat must also be offered. It is the same world of limited empathy and human success and suffering today (Q3 2025) as when Anna Ornstein published her innovative work in 1976. However, ours is also a different world. Empathy is a key ingredient, and indeed the foundation, of individual well-being, mental health, and flourishing communities. Yet ours is a world in which we have gone from a President Obama who considered empathy a criterion for appointment to the US Supreme Court to one whose billionaire friends (or “frenemies”) consider empathy a defect of civilization. Empathy and its power should never be underestimated. Never. However, one has to be empathic in a context of acceptance and toleration. It does not work to make oneself empathically vulnerable in the presence of bullies, concentration camp guards, or wanton aggression. This is obvious, but a reminder is useful that in such predicaments empathy sets boundaries, defines limits, pushes back, and, if politically possible without getting deported, speaks truth to power using rhetorical empathy (which is not much engaged in therapeutic or psychiatric circles). Carrying forward the work of Anna Ornstein? An example of rhetorical empathy? “No human being is illegal.” However, that starts a new thread – an empathic one.
References
Lou Agosta. (2010). Chapter Six: Empathy as vicarious introspection in psychoanalysis. In Empathy in the Context of Philosophy, by Lou Agosta. London: Palgrave Macmillan.
Trip Gabriel (July 4, 2025), Anna Ornstein, Psychoanalyst who survived the Holocaust, dies at 98 New York Times obituary: https://www.nytimes.com/2025/07/04/health/anna-ornstein-dead.html?unlocked_article_code=1.Vk8.dfZz.8YyxtXebGoP1&smid=url-share
Heinz Kohut. (1959). Introspection, empathy, and psychoanalysis: An examination of the relationship between mode of observation and theory. Journal of the American Psychoanalytic Association, 7, 459–483. https://doi.org/10.1177/000306515900700304
Heinz Kohut. (1977). Restoration of the Self. New York: International Universities Press.
Nancy Kulish and Deanna Holtzman. (2008). A Story of Her Own: The Female Oedipus Complex Reexamined and Renamed. Lanham: Jason Aronson.
Olden, C. (1953). On Adult Empathy with Children. The Psychoanalytic Study of the Child, 8(1), 111–126. https://doi.org/10.1080/00797308.1953.11822764
Anna Ornstein. (2004). My Mother’s Eyes: Holocaust Memories of a Young Girl. Cincinnati, OH: Clarisy Press.
Anna Ornstein. (1976). Making contact with the inner world of the child. Toward a theory of psychoanalytic psychotherapy with children. Comprehensive Psychiatry. 1976 Jan-Feb;17(1):3-36. doi: 10.1016/0010-440x(76)90054-7. PMID: 1248241.
Sam Roberts. (Jan 31, 2017). Paul Ornstein, psychoanalyst and Holocaust survivor, dies. New York Times obituary: https://www.nytimes.com/2017/01/31/us/paul-ornstein-dead-self-psychologist.html
[1] Trip Gabriel (July 4, 2025), Anna Ornstein, Psychoanalyst who survived the Holocaust, dies at 98 New York Times obituary: https://www.nytimes.com/2025/07/04/health/anna-ornstein-dead.html?unlocked_article_code=1.Vk8.dfZz.8YyxtXebGoP1&smid=url-share
[2] I have found the “splash page” for the International Association of Psychoanalytic Self Psychology (IAPSP) Conference of 2009 in my archives (though not the complete program) whereas Google’s Artificial Intelligence bot says there was no such conference. In addition, I was there.
Image / photo credit: Dr. Ornstein in 2018, speaking to high school students in Massachusetts. Credit. Matthew J. Lee/The Boston Globe, via Getty Images
(c) Lou Agosta, PhD and the Chicago Empathy Project
The empathic dozen: Top 12 empathy lessons
Listen to this post as a podcast on Spotify –
(0) The one-minute empathy training. Drive out aggression, hostility, bullying, prejudice of all kinds, dignity violations, hypocrisy, making excuses, finger pointing, cynicism, resignation, bad language, manipulation, injuries to self-esteem, competing to be the biggest victim, and politics in the pejorative sense of the term, and empathy naturally comes forth. Most people are naturally empathic and, if given half a chance, they will spontaneously and willingly speak and act empathically. The training can be spoken in one minute. However, actually implementing it is going to take some work. Start here:
(1) Are you willing? Perform a readiness assessment: The first step of a readiness assessment is one must be willing. If one has the willingness, then the hard work begins of listening, taking the Other’s perspective, giving up being right and righteous, giving up being aggrieved, making requests, asking for what one needs. As soon as one announces a commitment (for example): “I am going to expand empathy in my life,” then all the reasons that it is utterly impossible to do so show up. “What are you thinkin’ fella?” Not enough time. Not enough money. Not enough empathy!
Resistance to empathy does not mean that one fails the readiness assessment to expand one’s empathy. It means that one is a human being. The fact that a person is looking at this blog post is itself a positive sign that one is ready. Do not set the bar too high (at least at the start); but recognize that it is going to take something extra to expand one’s empathy. People have blind spots about empathy. People have blind spots, period.
The work needed to overcome these blind spots results in “a rigorous and critical empathy.” Therefore, note that throughout this blog post when the term “empathy” is used it is as an abbreviation for “a rigorous and critical empathy.”
When it comes to doing the work required actually to listen and respond empathically to Others, people make exceptions for themselves. A person fails the readiness test for empathy without work up front to clean up the person’s own inauthenticities. The tough thing is that the inauthenticities are not limited just to empathy. Being willing to clean up one’s authenticities is precisely the empathy lesson. This is different than taking the easy way out—this can be “empathy the hard way.” The readiness for empathy requires doing the hard work required to create a clearing for empathic success, a clearing of integrity and authenticity. This leads immediately to the next recommendation.
(2) Establish and maintain firm boundaries between the self and Other in relating empathically, but practice being inclusive: Empathy is all about boundaries. Empathy is all about moving across the boundary between self and Other. The boundary is not a wall, but a semi-permeable membrane that allows communication of feelings, thoughts, intentions, and so on. As noted above, the poet Robert Frost asserts that good fences make good neighbors. But fences are not walls. Fences have gates in them. Over the gate is inscribed the word “empathy,” which invites visits across the boundary.
Some of the most empathic people that I know are also the strongest and most assertive regarding respect for boundaries. Being empathic does not mean being a push over. You wouldn’t want to mess with them. Where such people show up, empathy lives; and shame, cynicism, and bullying have no place. In what is one of the defining parables of Christian community (that of the Parable of the Good Samaritan), empathy is what enables the Samaritan to be open to a vicarious experience of what the survivor of the assault is experiencing; and then it is the Samaritan’s compassion and ethics that tell him what to do about it. The two are distinct. Empathy tells us what the Other experiencing; compassion (and our good moral upbringing) tell(s) us what to do about it. Yet empathy expands the boundary of who is one’s neighbor to be more-and-more inclusive, extending especially to those whose humanity has been put at risk by misfortune. Be inclusive.
(3) Empathy deescalates anger and rage: When people do not get the empathy to which they feel entitled, they start to suffocate emotionally. They thrash about emotionally. Then they get enraged. The response? De-escalate rage by explicitly acknowledging the break down—“It seems you really have not been treated well.” Clean up the misunderstanding, and restore the empathic relatedness. Empathy does many things well. One of the best is that empathy deescalates anger and rage.
Without empathy, people lose the feeling of being alive. They tend to “act out”—misbehave—in an attempt to regain the feeling of vitality that they have lost. Absent an empathic environment, people lose the feeling that life has meaning. When people lose the feelings of meaning, vitality, aliveness, dignity, their emotions become unbalanced. When the emotions become unbalanced, their behavior does so too and goes “off the rails.” Sometime pain and suffering seem better than emptiness and meaninglessness—but not by much. People then can behave in self-defeating ways in a misguided attempt to awaken a sense of aliveness and regain emotional balance.
This is a re-description of bullying, which requires a word of caution. One should never underestimate the power of empathy. Never, Yet affective empathy does not work with bullying in so far as being empathic leaves the person who provides the empathy vulnerable. The bully (and a small set of disturbed individuals with anti-social personality disorder) will take one’s vulnerability and use it the would-be empathizer. Instead the recommendation (as in (2) above) is to set limits, establish boundaries, speak truth to power (in so far as bullying is an abuse of power), and defend one’s integrity. What does work in the face of bullying is “top down,” cognitive empathy. Think like one’s opponent. Take a walk in the Other’s shoes in order to reestablish the possibility of conflict resolution, de-escalation, and, if push comes to shove, mounting an effective defense. (On “thinking like one’s opponent in war and peace and business, see Zenko (2015) in the references below.)
“Empathy is oxygen for the soul” is a metaphor. But a telling one. When people do not get empathy—and a short list of related things such as dignity, common courtesy, respect, fairness, humanity—they feel that they are suffocating—emotionally. People act out in self-defeating ways in order to get back a sense of emotional stability, wholeness and well-being—and, of course, acting out in self-defeating ways is self-defeating. (For further on empathy as oxygen for the soul see Kohut (1977).) One requires expanded empathy. Pause for breath, take a deep one, hold it in briefly while counting to four, exhale, listen, speak from possibility.
(4) Avoid the risk of the banality of empathy by thinking before speaking and taking action. This phrase, “the banality of empathy,” is a reference to Namwali Serpall’s (2019) “spin” on Hannah Arendt. Hannah Arendt’s lovely phrase “one trains one’s imagination to go visiting [the Other]” is an exact description of empathic understanding, though not empathic receptivity of the Other’s feelings/emotions. One does not blindly adopt the Other’s point of view—one takes off one’s own shoes before trying on the Other’s. “Enlarged thinking” takes the points of view of many Others, and is what enables people to judge by means of feelings as well as concepts. This is not loss of one’s self in projection and merger, but rather a thoughtful shifting of perspective and appreciation of what shows up as one does so. It is a false splitting to force a choice between feeling and thinking—both are required to have a complete experience of the Other.
A recurring theme in Arendt’s thinking is that evil and is a consequence of thoughtlessness. If one empathizes thoughtlessly, if one applies empathy without thinking, the banality of empathy, then the result may be unpredictable. One is not going to like the result. One is at risk of empathy misfiring as projection, emotional contagion, conformity, and so on. Just so. Do not be a sloppy thinker. A rigorous and critical empathy is required to guard against these risks, and a rigorous and critical empathy thinks before speaking and taking action.
One can always make a splash by throwing a rotten tomato, and dumping on empathy has become something of a growth industry. However, these devaluing treatments of the acknowledged strengths and limitations of empathy are directed at a strawman, a caricature of empathy, fake empathy, not the rigorous and critical empathy engaged here. For a complete detailed answer to many of these sensationalist pot boilers, see Chapter Three: Empathy and its discontents of my Radical Empathy in the Context of Literature (Palgrave Macmillan 2025 (and you should have the college, university or local library order a copy (as it is an academic book and they have budget for these types of works)).
(4) Avoid the risk of the banality of empathy by thinking before speaking and taking action. This phrase, “the banality of empathy,” is a reference to Namwali Serpall’s (2019) “spin” on Hannah Arendt. Hannah Arendt’s lovely phrase “one trains one’s imagination to go visiting [the Other]” is an exact description of empathic understanding, though not empathic receptivity of the Other’s feelings/emotions. One does not blindly adopt the Other’s point of view—one takes off one’s own shoes before trying on the Other’s. “Enlarged thinking” takes the points of view of many Others, and is what enables people to judge by means of feelings as well as concepts. This is not loss of one’s self in projection and merger, but rather a thoughtful shifting of perspective and appreciation of what shows up as one does so. It is a false splitting to force a choice between feeling and thinking—both are required to have a complete experience of the Other.
A recurring theme in Arendt’s thinking is that evil and is a consequence of thoughtlessness. If one empathizes thoughtlessly, if one applies empathy without thinking, the banality of empathy, then the result may be unpredictable. One is not going to like the result. One is at risk of empathy misfiring as projection, emotional contagion, conformity, and so on. Just so. Do not be a sloppy thinker. A rigorous and critical empathy is required to guard against these risks, and a rigorous and critical empathy thinks before speaking and taking action.
One can always make a splash by throwing a rotten tomato, and dumping on empathy has become something of a growth industry. However, these devaluing treatments of the acknowledged strengths and limitations of empathy are directed at a strawman, a caricature of empathy, not the rigorous and critical empathy engaged here. For a complete detailed answer to many of these sensationalist pot boilers, see Chapter Three: Empathy and its discontents of my Radical Empathy in the Context of Literature (Palgrave Macmillan 2025 (and you should have the college, university or local library order a copy (as it is an academic book and they have budget for these types of works)).
(5) Empathy is a method of data gathering about the other person: Simply stated, empathic receptivity is a technique of data collection about the experiences of other people. This is not mental telepathy. Human beings are receptive to one another, open to one another experientially, but with some conditions and qualifications. You have to listen to the other person and talk with him or her. You have to interact with the person. The one individual gets a sample of the experience of the other individual. The one individual gets a trace of the other individual’s experience (like in data sampling) without merging with the Other.
Through its four phases, empathy is a method of gathering data about the experience of the person as the other individual experiences what the individual is experiencing. This data (starting with (1) vicarious experience) is processed by (2) empathic understanding of possibilities and (3) empathic interpretation of perspectives in order to give back to the other person his or her own experience by means of (4) empathic responsiveness in language or gesture in such a way that the other person recognizes the experience as the person’s own.
The neurological basis of this empathic receptivity may be mirror neurons or another associative network of neurons that function to support an affective (emotional) resonance that higher mammals share with one another. Even if mirror neurons were to turn out to be a myth, the disclosive truth would still be that human beings are all related. We resonate together and must exert effort not to do so.
This approach to empathy (empathy as a method of data gathering) goes a long way towards solving the problems of compassion fatigue and burnout among nurses, teachers, doctors, care-takers, first responders, clergy, and so on. As noted, in empathy, if one is listening to another person and that person is suffering, then, strange as it may sound, one should suffer—but not too much. One suffers only a little bit, one suffers vicariously. The empathizer is open to the suffering of the other person but only as a sample of the suffering, a trace affect. This is a vicarious experience, not a shared experience, which would provide the full, overwhelming weight of the suffering.
If one is experiencing compassion fatigue, then one may have made one of the most common empathy mix ups of confusing “empathy” with “compassion.” The language provides a clue. The complaint is not “empathy fatigue.” The complaint is “compassion fatigue.” The recommendation is to turn down one’s compassion and tune up one’s empathy.
Now, as noted repeatedly, the world needs both more compassion and expanded empathy; but what is perhaps needed the most is a working balance between the two. One needs to increase the granularity (filtering) of one’s openness to the other person. Instead of empathically sampling one in five emotional upsets vicariously, one may try sampling one in ten, until one regains one’s own emotional equilibrium. Yes, one suffers, vicariously, but if suffering emotionally flattens one as one is giving empathy, one is doing it incorrectly. One is over-empathizing and over-identifying. One needs to regulate—in this case, “tune down”—one’s receptivity to the other person. This is easier said than done, of course, which is why empathy lessons are needed. Taking the matter of “tuning up or down” up a level, it deserves a technique of its own. Thus, the next item.
(6) Empathy is a tuner or dial, not an “on-off” switch: Engaging with the issues and sufferings with which people are struggling can leave the would-be empathizer (“empath”) vulnerable to burnout and “compassion fatigue.” As noted, the risk of compassion fatigue is a clue that empathy is distinct from compassion, and if one is suffering from compassion fatigue, then one’s would-be practice of empathy is off the rails, in breakdown. Maybe one is being too compassionate instead of practicing empathy. In empathy, the listener gets a vicarious experience of the Other’s issue or problem, including their suffering, so the listener suffers vicariously, but without being flooded and overwhelmed by the Other’s experience.
Empathy is like a dial or dimmer—tune it up or tune it down. If one is overwhelmed by suffering as one listens to the other person’s struggles and predicaments, one is doing it—practicing empathy—incorrectly, clumsily, and one needs skills training in empathy. The whole point of a vicarious experience—and training one’s vicarious experiences as distinct from merger or over-identification—is to get a sample or trace of the Other’s experience without being inundated by it. One needs to increase the granularity of one’s empathic receptivity to reduce the emotional or experiential “load.”
Empathy is also like a filter—decrease the granularity and get more of the Other’s experience or increase the granularity (i.e., close the pores) and get less. The power in distinguishing empathic receptivity from empathic understanding, interpretation, and responsiveness, is precisely so one can divide and conquer in the practice and performance of empathy lessons. Each has a characteristic breakdown, and each can be improved with practice and attention to the relevant dials that influence the process of relating.[i]
The recommendation? Listen, pause for breath to a count of four, acknowledge the pain and suffering, interpret the resistance, and continue applying conflict resolution principles—identify and express grievances, invite self-expression, elicit requests, offer suggestions, make demands, formulate interpretations, propose compromises, brain-storm alternative possibilities, commit to action items, apply the soothing salve of empathy to the narcissistic injuries of the participants, and iterate—until resolution.
(7) Decline the choice between empathy and compassion. Decline the artificial choice between expanding empathy and fighting and reducing the empire of prejudice, imperialism, the pathologies of capitalism, and violence. Some have tried to force a choice between compassion and empathy. This is a choice that must be refused. The world needs both more compassion and expanded empathy. In summary, it is not a choice between expanding empathy and ending/reducing empire, and an engagement with both is needed. Survivors of all of these boundary violations ask for empathy. When survivors are asked, “What do you want—what would make it better? What would soothe the trauma?” then rarely do they say punish the perpetrator (though occasionally they do). Mostly they ask for acknowledgement, to be heard and believed, to hear the truth about what happened, for apology, accountability, restitution, rehabilitation, prevention of further wrong (see Herman 2023).[ii] Rarely do survivors make forgiveness a goal, especially not if forgiveness would require further interaction with the perpetrator (though self-forgiveness should not be dismissed). It bears repeating: survivors ask for empathy, not an end to empire, though, once again, both expanded empathy and an end to empire are needed.
(8) Empathy is the new love: Empathy is love by other means; and love is empathy by other means. Even a distinction with as much history, tradition, and gravitas as “love,” undergoes developments and transformations. For example, you know how in high fashion gray is the new black? Well, empathy is the new love. It is what people really want—to feel heard—to be heard—to be “gotten” as the possibility they authentically know themselves to be.
People want to be gotten for who they authentically are. They want empathy. What about the old love? According to folk wisdom, love is “blind” (in this case, that would be the “old love”); and, furthermore, love is compared (by Socrates, Plato, and many others) to a state of madness. So far, the old love resembles the symptoms of tertiary, neuro-syphilis. Of course, empathy is famous for its diverse breakdowns too—as emotional contagion, conformity, projection, and mistranslation. However, when these break downs of empathy are engaged, worked through, and transformed, then the results are precisely breakthroughs in empathy, enabling satisfying relationships and the building of community. When love is “worked through,” the result is the routinization of desire, “washin’ dishes and dirty diapers,” as documented in the song “Makin’ Whoopee,” in which “Whoopee” expresses the how romantic idealization gets de-idealized in the hard work of sustaining family life.
This is not to privilege empathy or “dump on love,” since both love and empathy are essential to community, but to assess each one in its respective strengths are limitations. Empathy is what people fundamentally desire—to be gotten for who they authentically are. When one person’s desire aims at the other person’s desire, then desire begets desire. The desire of the Other’s desire is precisely the empathic moment.
(9) Empathy is multi-dimensional: Empathy is the process of grasping first-hand what the other person is experiencing because one experiences it too. This often seems to be an instantaneous process in which one just “gets it”—knows first person and first-hand what is happening with the other person. But other times the process shows up as a more extended, time-dilated one of a sustained listening, through which the other person’s life and experiences come gradually into view as empathic receptivity—a kind of vicarious experience of the person.
The person is flourishing or stuck, in possibility or upset, and one realizes that one is relating, not only to the static state in which the person finds herself, but also to the aspirations, ideals, hopes, fears—in short, to the possibilities that the person is confronting and projecting as plans and ambitions going forward into the future.
Empathic understanding is understanding of possibilities. These possibilities are not something hidden from the person; on the contrary, the person knows intimately about them; the possibilities determine who the person is presently being in living into the future; but sometimes there are indeed hidden and undeclared possibilities to which the person is deeply committed and of which the person is only marginally aware.
For example, think of the friend who had been married (and divorced) three times. He was attempting to shock me with his lack of commitment in relationships, and was surprised to hear me respond: “Well, you are really committed to marriage.” The possibility of marriage gets unpacked in an empathic interpretation such that the marriages seemed to him to be a duck, but the now former spouses thought they were a rabbit, resulting, as one says, in irreconcilable perceptions if not “irreconcilable differences.” In context, my response about his commitment seems to have been an empathic enough one that validated his experience of the value of marriage, while acknowledging his struggle, upset, and frustration. It opened up whole new possibilities for him going forward in relating to his former spouses, to the institution of marriage, and, mostly, to himself.
Thus, empathy is a roundtrip from the vicarious experience of empathic receptivity; to the grasping of possibilities in empathic understanding; to the making explicit of diverse possibilities in empathic interpretation; to empathic responsiveness, delivering over to the other person his experience in such a way that he recognizes it as his own experience.
(10) Each phase of empathy has characteristic breakdowns: Break throughs in empathy arise from working through the breakdowns of empathy. Empathic receptivity breaks down into emotional contagion, suggestibility, and being over-stimulated by the inbound communication of the other person’s strong feelings. If one stops in the analysis of empathy with the mere communication of feelings, then empathy collapses into emotional contagion.
If one takes emotional contagion—basically the communication of emotions, feelings, affects, and experiences—as input to further empathic processing, then emotional contagion (communicability of affect) makes a contribution to empathic understanding.
A vicarious experience of emotion differs from emotional contagion in that one knows that the other person is the source of the emotion. That makes all the difference. I feel anxious or sad or high spirits, because I am with another person who is having such an experience, and I “pick it up” from him. I can then process the vicarious experience, unpacking it for what is so and what is possible in the relationship. This returns empathy to the positive path of empathic understanding, making possible a breakthrough in “getting” what the other person is experiencing. Then the one person can contribute to the other person regulating and mastering the experience.
Or instead of empathic understanding grasping possibility for flourishing and relatedness, empathic understanding can break down in conformity. Humans live and flourish in possibilities; and empathic understanding breaks down as “no possibility,” “stuckness,” and the suffering of “no exit” (one definition of hell in a famous play of the same name by Sartre). One follows the crowd; one does what “one does”; one validates feelings and attitudes according to what “they say”; and, with apologies to Thoreau, lives the life of “quiet desperation” of the “modern mass of men.”
Almost inevitably, when someone is stuck, experiencing shame, guilt, upset, emotional disequilibrium, and so on, the person is fooling himself—has a blind spot—about what is possible. This does not mean that it is easy to be in the person’s situation or for the person to see what is missing. Far from it. But we live in possibilities that we allow to define our constraints and limitations—for example, see the above-cited friend who was married and divorced three times. At the risk of being simple-minded, dear friend, have you considered the alternative—cohabitation? Though this might not be a “silver bullet,” it points to a breakthrough in empathic understanding. If one acknowledges that the things that get in the way of our relatedness are the very rules we make up about our relationships and what is possible within them, then we get freedom to relate to the rules and possibilities precisely as possibilities, not absolute “shoulds.” We stop “shoulding” on ourselves.
For example, if cohabitation is considered unacceptable due to personal or community standards, then let’s have a conversation for possibility about that (and so on). This brings us to the next break down—the break down in empathic interpretation.
This is the aspect of empathy that corresponds most exactly to the folk definition of empathy—taking a walk in the other person’s shoes. But in the breakdown of empathic interpretation, one takes that walk with one’s own foot size. This is also called “projection.” One has to take off one’s own shoes before trying on the Other’s. Now that can sometimes tell you something useful, because human beings have many things in common; but most times—and especially with most of the tough cases—empathy is going to run off the path. Imaginatively elaborating the metaphor, the other person is literally flat footed, whereas I have a high arch on my foot; the other person is an amputee, a “blade runner” with a high-tech prosthesis—a different kind of “feet.” I am a “duck” and have webbed, duck feet; the other person is a “rabbit” and has furry, rabbit feet.
The recommendation? Own your projections. Take back the attributions of your own inner conflicts onto other people. One gets one’s power back along with one’s projections. Stop making up meaning about what is going on with the other person; or, since one probably cannot stop, at least distinguish the meaning—split it off, quarantine it, take distance from it, so that its influence is limited. Absent a sustained conversation with the other person, be humble that you have any idea what is going on with the other person.
Having worked through vicarious experiences, possibilities for overcoming conformity and stuckness, and taken back one’s projections, one is ready to attempt to communicate to the other person one’s sense of their experience. One is going to try to say to the other what one gets from what they told you, giving back to the other one’s sense of their experience. And what happens? Sometimes it works; but other times something gets “lost in translation.”
The breakdown of empathic response occurs within language as one fails to express oneself satisfactorily. I believed that I empathized perfectly with the other person’s struggle and effort, but (in this example) I failed completely to communicate to the other person what I got from listening to her. My empathy remains a tree in the forest that falls without anyone being there. My empathy remains silent, inarticulate, uncommunicative. I get credit for a nice empathic try (assuming that I really have tried); but the relatedness between the persons is not an empathic one. If the other person is willing, then go back to the start and iterate. Learn from one’s mistakes. Try again.
The fact that one failed does not mean that the commitment to empathy is any less strong; just that one did not succeed this time; and one needs to keep trying. It takes practice. Empathy lessons are useful. The exchange in questions was one of them. Learn from one’s mistakes.
Often understanding emerges out of misunderstanding. What I say is clumsy and creates a misunderstanding (in a given context). But when the misunderstanding is clarified and cleaned up, then empathy occurs. Thus, break throughs in empathy emerge out of breakdowns. So whenever a breakdown in empathy shows up, do not be discouraged; rather be glad, for a break through is near.
(11) Train and develop empathy by overcoming the obstacles to empathy: People want to know: Can empathy be taught? People complain and authentically struggle: I just don’t get it—or have it. In spite of the substantial affirmative evidence that empathy can be taught, is being taught (e.g., see NYU Langone Health: http://www.empathyproject.com (2014/2024)), the debate continues. The short answer is: Yes, empathy can be taught.
What happens is that people are taught to suppress their empathy. People are taught to conform, follow instructions, and do as they are told. We are taught in first grade to sit in our seats and raise our hands to be called on and speak. And there is nothing wrong with that. It is good and useful at the time. No one is saying, “Leap up and run around yelling” (unless it is summer vacation!). But compliance and conformity are trending; and arguably the pendulum has swung too far from the empathy required for communities to work effectively for everyone, not just the elite and privileged at the top of the food chain.
Now do not misunderstand this: people are born empathic, but they are also born needing to learn manners, respect for boundaries, and toilet training. Put the mess in the designated place or the community suffers from diseases. People also need to learn how to read and do math and communicate in writing. But there is a genuine sense in which learning to conform and follow all the rules does not expand our empathy or our community. It does not help the cause of expanded empathy that rule-making and the drumbeat of compliance are growing by leaps and bounds.
If people can be taught to contract their empathy, they can be taught to expand it. That means that the gains in expanding community that are owed to compliance and conformity, for the most part, stay as they are—empathy expands. How so?
Teaching empathy consists in overcoming the obstacles to empathy that people have acquired. When the barriers are overcome, then empathy spontaneously develops, grows, comes forth, and expands. That is the training minus all the hard work.
The hard work? Remove the blocks to empathy such as dignity violations, devaluing language, gossip, shame, guilt, egocentrism, over-identification, lack of integrity, inauthenticity, hypocrisy, making excuses, finger pointing, jealousy, envy, put downs, being righteous, stress, burnout, compassion fatigue, cynicism, denial, competing to be the biggest victim, injuries to self-esteem, and narcissistic merger—and empathy spontaneously expands, develops, and blossoms. (I hasten to add, in general, there is nothing wrong with narcissistic merger; it is just not empathy.)
Formal, in-school education is generally designed to instill conformity, especially in the earlier grades, into what is hoped to be a productive, compliant corporate and industrial workforce, not instill empathy.
That is changing. Thanks to powerful programs such as Mary Gordon’s empathy initiative, “The Roots of Empathy,” but it is still too soon to predict the outcome.[i] Now I am in favor of education and learning reading, math, and writing. I am in favor of history and the humanities and the Physical Sciences too. However, the Arts and the Humanities—the disciplines that are arguably those committed to expanding empathy—are “on the ropes” due to chronic budget cuts. It is hard to connect the dots, which is what is required by the administrators, between studying literature or philosophy and high paying jobs in the global digital economy. The idea that education is an end in itself, teaching the graduate to learn to learn, and enabling the graduate to adapt to a volatile employment market, in which it is hard to predict what jobs are hot, is an enduringly valid idea, but not one with much traction. The Humanities are precisely the disciplines that include empathy lessons in narrative, literature, history, performance, and self-expression in diverse media.
Studying the Humanities and literature, art and music, rhetoric and languages, opens up areas of the brain that map directly to empathy and powerfully activate empathy. Read a novel. Write a story. Go to the art museum. Participate in theatre. These too are empathy lessons, fieldwork, and training in empathic receptivity. [iv]
Reduce or eliminate the need for having the right answer all the time. Dialing down narcissism, egocentrism, entitlement (in the narrow sense), and dialing up questioning, motivating relatedness, encouraging self-expression, inspiring inquiry and contribution, developing character, and, well, expanding empathy.
Yes, empathy can be taught, but it does not look like informational education. It looks like shifting the person’s relatedness to self and Others, developing the capacity for empathy, accessing the grain of empathy that has survived the education to conformity. Anything that gets a person in touch with her or his humanness counts as training in empathy.
(12) There is enough empathy to go around, even though it does not seem that way on most days—why is that? You know how agriculture can grow enough food to feed everyone on the planet but people are still starving, because of the use of food by politics in the negative sense to perpetrate hostility and bad actions? Enough empathy is available to go around; but it is badly distributed. People are living and working in empathy deserts. Organizational politics, stress and burnout, attempts to control and dominate, egocentrism and narcissism, out-and-out aggression and greed, all result in empathy getting hoarded locally, creating “empathy deserts” even amid an adequate supply. Therefore, this approach does not call for “more” empathy, but rather for “expanded” empathy. The difference is subtle. Saying “We need more empathy here!” implies the person is unempathic—and that is an insult, a dignity violation. In extreme cases, a person may in fact lack empathy in a formal, technical sense—the serial killer, the psychopath, and persons suffering from some particular mental illnesses (or even a case of flu). However, such persons are an exception or an exceptional situation that will pass. Well, it is the same thing with empathy. This results in the one-minute empathy training as indicated at the start of this post. Back to the top.
For further top empathy tips and techniques see the Chapter, “Conclusion: Top 40 Empathy Lessons” in Empathy Lessons, 2nd Edition, Chicago: Two Pears Press, 2024.
End Notes
[i] This point is missed in the otherwise engaging and spirited public debate featured in the New York Times, still relevant after all these years, in which Jamil Zaki identifies empathy with compassion, and—how shall I put it delicately?—a conversation of deaf persons occurs between celebrity academics about the importance of listening. See Jamil Zaki, (2016), Does empathy help or hinder moral action? The New York Times, Dec. 29, 2016: http://tinyurl.com/gwmfpxp [checked on 06/26/2025]. Great minds think alike? It should be noted that, when not trying to “cap the rap” in the Times, Zaki (and Ciskara) (2015) provide a penetrating and incisive analysis of the value of “trying harder” to be empathic in the context of the kinds of empathic breakdowns under discussion in this work. My take? If one works at it, “tries harder,” one discovers that empathy expands.
[ii] Judith L. Herman, MD. (2023). Truth and Repair: How Trauma Survivors Envision Justice. New York: Basic Books.
[iii] Gordon, Mary. (2005). The Roots of Empathy: Changing the World Child by Child. New York/Toronto: The Experiment (Thomas Allen Publishers).
[iv] Madeline Levine. (2012). Teach Your Children Well: Why Values and Coping Skills Matter More than Grades, Trophies, or ‘Fat Envelopes’. New York: Harper Perennial. I acknowledge Paul Holinger, MD, for calling my attention to this one.
References
Lou Agosta. (2025). Chapter Three: Empathy and its discontents. In Radical Empathy in the Context of Literature. New York: Palgrave Macmillan. This is a pricey academic book, but readable, so have the college, university or local library order a copy. They have budget for this kind of work.
Lou Agosta. (2024). Empathy Lessons, 2nd Edition. Chicago: Two Pears Press.
Judith L. Herman, MD. (2023). Truth and Repair: How Trauma Survivors Envision Justice. New York: Basic Books.
Heinz Kohut. (1977), The Restoration of the Self, International Universities Press.
Namwali Serpall. (2019). The banality of empathy. The New York Review: https://www.nybooks.com/online/2019/03/02/the-banality-of-empathy/[checked on June 26, 2025]
NYU Langone Health. (2014/2024). http://www.empathyproject.com
Zaki, Jamil and Mina Ciskara. (2015). Addressing empathic failures, Current Directions in Psych-ological Science, December 2015, Vol. 24, No. 6: 471–476. DOI: 10.1177/0963721415599978.
Zaki, Jamil. (2016). Does empathy help or hinder moral action, The New York Times, December 29, 2016: http://tinyurl.com/gwmfpxp [checked on 01/06/20
Zenko, Micah. (2015). Red Team: How to Succeed by Thinking Like the Enemy. New York: Basic Books.
(c) Lou Agosta, PhD and The Chicago Empathy Project
Rhetorical empathy in the context of ontology
The relationship between empathy and rhetoric (the art of speaking well) has not been much appreciated or discussed – until now! Empathy and rhetoric seem to be at cross purposes. With empathy one’s commitment is to listen to the other individual in a space of acceptance and tolerance to create a clearing for possibilities of overcoming and flourishing. With rhetoric, the approach is to bring forth a persuasive discourse in the interest of enabling the Other to see a possibility for the individual or the community. At the risk of over- simplification, empathy is supposed to be about listening, receiving the inbound message; whereas rhetoric is usually regarded as being about speaking, bringing forth, expressing, and communicating the outbound message. Once again, in the case of empathy, the initial direction of the communication is inbound, in the case of rhetoric, outbound. Yet the practices of empathy and rhetoric are not as far apart as may at first seem to be the case, and it would not be surprising if the apparent contrary directionality turned out to be a loop, in which the arts of empathy and rhetoric reciprocally enabled different aspects of authentic relatedness, community building, and empowering communications.
In rhetorical empathy, the speaker’s words address the listening of the audience in such a way as to leave the audience with the experience of having been heard. As noted, this must seem counter-intuitive since it is the audience that is doing the listening. The hidden variable is that the speaker knows the audience in the sense that she or he has walked a mile in their shoes (after having taken off her/his own), knows where the shoes pinch (so to speak), and can articulate the experience the audience is implicitly harboring in their hearts yet have been unable to express. The paradox is resolved as the distinction between the self and Other, the speaker and the listener, is bridged and a way of speaking that incorporates the Other’s listening into one’s speaking is brought forth and expressed. Rhetorical empathy is a way of speaking that incorporates the Other’s listening into one’s speaking in such a way that the Other is able to hear what is being said.
For the complete article (no fee) see: Available at: https://rdw.rowan.edu/joie/vol2/iss1/5
Abstract
This article aspires to elaborate the intersection of empathy and rhetoric with particular reference to empathic responsiveness. The argument regarding rhetorical empathy in the context of ontology proceeds through three phases. First, empathy is distinguished ontologically from a psychological mechanism. Second, the different aspects of empathy are exemplified. What brings forth empathy and makes it present? Heidegger’s hermeneutic phenomenology is usefully appropriated for an ontological account of empathy. The elaboration of the intersection of empathy and rhetoric goes beyond Heidegger; and the argument is made that empathy is incomplete without an empathic response. This empathic response is the opening in which rhetorical empathy comes forth. “Empathic response” is synonymous with “rhetorical empathy.” A rigorous and critical empathy knows that it can be wrong. Finally, diverse examples of rhetorical empathy are provided.
If one defines empathy ontologically, empathy shows up as being fully present with the Other, available to the Other, without anything else such as judgment, prejudice, assessment, or evaluation added. Of course, one can’t completely or perfectly do it—be present with the Other without judgment—because the understanding of who the Other is as a possibility inevitably brings along judgments and prejudices. However, in so far as these judgments are pre-judgments (Gadamer 1998) about the Other that can be made explicit and compartmentalized, one is already not alone, and one is being potentially empathic in relation to and with the Other.
Empathy is an authentic way of being with the other individual after all the inauthentic ways of being have been overcome or at least set aside and quarantined. A reversal takes place, and the empathic way of being is the foundation for the psychological mechanisms. Projection, projective identification, and transient identification are valid and important, but not fundamental. What is fundamental is empathic relatedness, being present with the other person.
One appreciates this “being present with,” which is not about knowledge but about “being with,” most impactfully when one loses the Other through departure or death.
The loss of the Other is experienced by one as the loss of emotionally sustaining relatedness, the loss of one’s humanity. The one who loses (or does not receive) empathy is left lacking in vitality, strength, energy, aliveness—in short, is left depressed. One loses the possibility of relatedness, which possibility enables so many other possibilities. One loses the possibility of possibility (Ratcliffe 2015). It is the Other’s empathizing that gives one one’s humanness, from which, in turn, one takes a sense of vitality and aliveness to get into action and life.
Whenever one encounters the Other, empathizing is also present, even if the empathy occurs as a breakdown in empathy. Quiet and dramatic breakdowns of empathy point to missed opportunities for relatedness. Breakdowns in empathy include emotional contagion, conformity, projection, and communications lost in translations. These are the breakdowns in empathy that, if engaged with rigorous and critical care, point to breakthroughs in empathy. The aspects of empathic responsiveness, embodiment, acknowledgement, recognition, possibility, and validation of the Other’s experience form and inform the listener’s (and reader’s) response to the Other. Amidst the emotional contagion, projection, forcing of conformity with the crowd, and messages lost in translation, the empathy is conspicuous by its absence. What then will make empathy present?
For the detailed answer to that question see: https://rdw.rowan.edu/joie/vol2/iss1/5
Recommended Citation
Agosta, Lou PhD (2024) “Rhetorical empathy in the context of ontology,” Turning Toward Being: The Journal of Ontological Inquiry in Education: Vol. 2: Iss. 1, Article 5.
Available at: https://rdw.rowan.edu/joie/vol2/iss1/5
(c) Lou Agosta, PhD and the Chicago Empathy Project
Unreliable Parental Empathy in Henry James’ “What Maisie Knew”
Henry James provides a dramatic picture of unreliable and defective parental empathy. What Maisie Knew(1897) begins as a contentious divorce between Beale and Ida Farange is granted by the court. And, lacking the wisdom of Solomon (admittedly a rare quality), so is the custody of the child. The narrative is an inquiry into how the child is cut in half emotionally, and the consequences who she becomes as a person. Maisie is about six years old, and is to spend six months with each parent. As the story begins, each parent wants to take Solomon’s sword and use it on the other partner. Lacking a sword, they use Maisie. Or, expressed slightly differently, the parents are playing “hard ball” and Maisie is the ball.
James’ incomparable empathy with Maisie and his penetrating and astute comprehension of human relations writ large applies empathy in the extended sense as who people are as possibilities, walking in the other’s shoes (after, of course, first taking off one’s own to avoid projection), translating communications between adults and children (and adults and adults) as well as affect-matching and mis-matching (empathy in the narrow sense). James’ work aligns with the concise classic statement “On adult empathy with children” by Christine Olden (1953). When encountering a child, according to Olden, the adult is present to her or his own fate as a child of similar age. The encounter brings up the adult’s issues even if the child does not have such an issue and has other, unrelated issues. The adults expand their empathy by getting in touch with these issues and taking care that they not get in the way of their openness and responsiveness to the child. That, of course, is far from the case with the adults presented in James’ narrative. For example, in encountering Maisie, Mrs Wix (one of the governesses) is present not only to her own fate as a child, but to the fate of her (Mrs Wix’s) child, who was killed in a tragic traffic accident when she was about Maisie’s age. Mrs Wix reaction to her loses, including her own genteel poverty, is to embrace a scrupulous conventional morality that mainly constrains her (Mrs Wix), but which will also eventually impact Maisie. The parents, Beale and Ida, are nursing their grievances and elaborating their hostility to one another, as noted above, using Maisie. The prospective step-parents, Sir Claude and Miss Overmore (Mrs Beale), who eventually emerge, are a definite improvement in empathic responsiveness to Maisie. However, the bar is now set so low that is not saying a lot and the process of de-parenting and re-parenting does not succeed as the narrative ends due to Sir Claude’s unresolved marital status and Maisie’s own painfully acquired knowledge of how to play “hard ball” with the grown-ups.
As James’ novel begins, Maisie’s parents have already spent whatever financial resources they had as the divorce court enjoins Beale (the father) to return the 2500 pounds sterling to his former wife, which money, as noted, seems already to have been spent; Ida (the mother) is living off her looks, by the middle of the story, consorting with exceedingly unattractive rich men (Mr Perrin); Mr Faranago is doing the same with an American “Countess” of Color, who is described as having a mustache and it otherwise painted in terms of an appalling racist stereotype (definitely not James’ best moment). They are doing this for money. As Jems’ novels end, the one person of integrity – and it is narrowly scrupulous morality at that (people who are married should not move in with people to whom they are not married, even if the marriage is emotionally over (though not legally over)) – is Mrs Wix, whose inheritance (we learn towards the end) was stolen by a relative and, as the story of Maisie ends, has some slight hope of getting it back with the guidance of Sir Claude, who has heretofore not been particularly effective at anything except wooing an attractive, supposedly rich lady (Masie’s mother) who turned out not to be so rich and not so attractive if her personality is taken into the account. That noted, let us take a step back.
Children of tender age will repeat what is told them by way of a performance as if reciting a nursery rhyme, not appreciating the ramifications of the statements in the adult world. The reader is given a sample of misbehavior on the part of both parents. At this point, Maisie is six years old (p. 9). Her mother asks her:
‘And did your beastly, papa, my precious angel, send any message to your own loving mamma?’ Then it was that she found the words spoken by her beastly papa to be after all, in her little bewildered ears, from which, at her mother’s appeal, they passed, in her clear, shrill voice, straight to her little innocent lips, ‘He said I was to tell you, from him, she faithfully reported, ‘that your’re a nasty, horrid pig!’ (p. 11)
The way the parents use and, strictly speaking, misuse Maisie to send one another insulting, arguably abusive, messages marks both as loathsome individuals. These parents are easy to hate. The parents are verbally abusive towards one another, and abusive towards Masie in enrolling her in delivering invalidating messages on their behalf to one another. The text is packed with instances of inadequate, substandard parenting. The text is thick with examples of defective empathy, unreliable empathy, and even fiendish empathy. Breakdowns of empathy such as emotional contagion, projection, conformity, and communications lost in translation, are so pervasive as to make the text a veritable compendium of what parents ought not to do.
Maisie is reduced to a tool, and indeed even in Henry James’ skillful literary hands is something of a guinea pig in the jungle of parental incompetence and ethical conformity. The saving grace of James’ fictional study is that such scenarios, bordering on and perpetrating emotional abuse, are all too common – in his time and ours. The advantages of a fictional account is that it enables imaginative variations and thought experiments; and one is not going to get sued for slander, which is a risk even if the alleged “slander” is accurate and based on factual evidence.
The examples of Maisie’s parents are why 21st Century divorce judges begin proceedings by issuing a binding court order that the parents are not to speak ill of one another in front of the child nor have the child deliver messages to one another. I do not know the judicial practices in 1897. What I do know is that in 1897 divorce was less common and more scandalous in contrast with today when divorce is common and the scandals are single parent families, fatherless children, and domestic violence against women and children. We also know that the patriarchy was much more severe in times past (nor does that excuse today’s problems). Consider the cases of Anna Karenina (Leo Tolstoy, 1878) and Effi Briest (Theodor Fontane, 1895), who were prevented from seeing their children by spouses who were aggrieved, wielding ethical cudgels to separate mother and child. Yet even in our own time such legal injunctions are hard to enforce in cases where the parent is bound and determined to create mischief. Anecdotal reports from the trenches indicate that divorce judges are swamped with cases of physical abuse and inevitably give lower priority to bad verbal behavior, which can still be quite destructive to young, still maturing personalities.
Taking care of this child of tender age requires time and effort (all of which cost money) and each parent is eager to send Maisie to the other to inflict this cost on the despised former spouse. The child becomes an extension of the parent, like the narcissistic extension his or her own hand, the very definition of defective empathy, which leaves the child vulnerable to emotional disequilibrium, a kind of empty depression, and breakdowns in the child’s own empathy. The violation of the moral imperative to treat other people as ends in themselves and not mere means aligns with the parents’ retributive attitude, manipulative behavior, and (it must be said) pathological narcissism. Maisie becomes a mere means of the parents to inflict abuse on one other. While lonely and neglected, Maisie makes use of “auxiliary parents” such as an interested and engaged governesses and step parents (all of whom have their own conflicts of interest to maintain a measure of hope and perky positivity in the face of recurring disappointments delivered by the supposed adults in her world. Now in the context of the narrative, the governess, Miss Overbeck, is romantically interested in (and eventually marries) Maisie’s father; but Miss Overbeck also takes a sincere interest in Maisie. If Miss Overbeck is faking her interest in Maisie, it is an academy award winning performance. As in most areas of life, conflicting and overlapping interests are what make James’ narratives so powerful and thought provoking.
The matter almost immediately goes beyond James’ penetrating and engaging narrative. And that is relevance of James for us today. In our own time of fragmented and blended families, who does not know of an example where former spouses are at risk of speaking ill about one another? (It happens to married couples too!) The question is what happens when the affection or hostility are not expressed but nevertheless powerfully present, so to speak, percolating up from beneath the surface. That the emotions are not expressed means that they remain “unthought” as far as thinking using words is concerned. When Maisie’s father tells her, “Your mother hates you,” what does Maisie know about her mother and/or her father? The former spouses routinely refer abusively to their ex-partner in the presence of the child (as James calls her) in devaluing terms (p. 141) – “pig,” “nasty” person, “ass,” and so on.
When another person tells one something, then one has to decide whether to believe it or not. A whole course in critical thinking may be unfolded and inserted here. In particular, the child is motivated to believe the parents, because most decent parents tell the child the truth in age appropriate language, establishing a track record. Still, life events such as divorce, the birth of a sibling, major illness, or death of a family member, introduce incentives and emotional conflicts that distort communications and create parental integrity outages. Even in such examples, and this is the really interesting case, the child is incented to “go along with the program” – that is, what is represented as the truth about the life and family circumstances – because the parent provides meals, clothing, transportation, education, and entertainment, all of which are essential to the child’s well-being and immediate happiness. Still, while the child is constrained to “go along with the program” that does not mean the child always believes the outlandish assertions of the dominating parental authorities. Just because the child goes along with the parent’s fibs does not mean that the child always believes what she is told. You can’t fool all the people all of the time.
For example, at about the same time as James was writing his work, there was a precocious five-year-old – articulate, funny, witty, cute – living in Vienna to whom was born a baby sister. When he asked his parents from where the sister came (he was not quite sure a sister was such a good idea), the parents told him the stork brought it. At that point the boy’s behavior deteriorated, hough the connection and timing was overlooked by the parents, because of their own blind spots. The well-behaved boy threw temper tantrums, developed a phobia which made it difficult to take him out of the house, and regressed to baby-like behavior and talk. His father had a conversation with someone who was innovating in human development (Freud 1909). The coaching was – stop lying to the kid and tell him about from where babies come – tell him about the birds and bees. Recovery was prompt – though there were other challenges in the relationship between his parents.
The point? Children often know that they do not have all the facts and being dependent on their parents for their well-being the children decide it is best to conform. (Key term: conform.) They accept what they are told, subject to their own observations. The boy in question, anonymously known as “Little Hans,” had access to the lake where the storks were living and he saw the storks, but there was a noticeable absence of human babies (Freud 1909). Young scientist! Astutely observant, Hans concluded that his parents account was a fabrication. In short, they were lying to him about from where babies came. Unable to express himself in adult (scientific) language with the counter-example produced by his own observations down by the lake, Hans acted out. His behavior deteriorated. His behavior expressed his disagreement and his suffering, In short, he “knew” his folks were lying to him, rather in the sense that Maisie “knew” matters were not well with the representations offered by the adults in her environment.
Thus, the one parent says, “Your father is loathsome.” The other parent says, “Your mother is loathsome.” Unlike the story about the stork, both of Maisie’s parents are speaking the truth! Yet even in uttering what is a factually accurate statement, there is a larger integrity outage confounding circumstances for the child. It is the job of the parents to take care of the whole child, and they seem not even to have the idea what is the “whole child” and how to do their job. Yes, of course, the child’s material needs, but also the child’s emotional development, education, and sense of being an effective agent, even if only in age appropriate, childish matters. That is profoundly missing here. In such a context, the factually accurate words are a lie.
In the case of Maisie, what might be called intrusive interruptions – and the pediatrician psychoanalyst D. W. Winnicott calls “impingements” – in her childhood tasks of precisely being allowed to be a child of tender age, learning her school lessons, playing with children of a similar age, and holding tea parties with her dolls and stuffed animals – occur as the grown ups treat Maisie like a grown up. Her nursery attendant tells her: “Your papa wishes you never to forget, you know, that he has been dreadfully put about” (p. 10). This is the paradigm of defective empathy, for it attempts to induce in the child what papa was experiencing, yet does so in way that blames the child – points an accusing finger at her – for the “dreadful” inconvenience papa is suffering because of shared child custody. The child’s job is to learn her school lessons, play with her dolls, have bed time story time and lunch time and bath time, and visit with her peers (of which Maisie seems to have none), not to understand legal custody proceedings.
In general, when confronted with incompetent parenting, the child will (1) try to “fix the parent” so the parent can do her/his job (of taking care of the child), (2) conform, or (3)act out (see Little Hans, above). For example, the child will try to cheer up the depressed mother by putting on a happy smiley face, being perky, winsome, in the face of the mother’s self-invovled funk and indifference. The middle school or pubertal child will quote positive things said by friends about the parent. The child will try to placate the neglectful, abandoning, or angry father by being apologetic, giving agreement, being submissive, promising “I’ll be good!” The child may have no idea what is bothering the grown up – financial challenges, health issues, sexual frustration, or relationship breakdowns that a child of tender age cannot possibly comprehend. The child may act out – if an adolescent, defy social conventions – if a child of tender age, regress and lose toilet skills and wet the bed. The child will experience difficulties – experience sleep and eating disorders or throw temper tantrums. The child has limited skill in expressing her or his feelings verbally and/or understanding parental issues, so the child will invent meaning. “If only I were better at academics, sports, socializing, doing chores, then my mother and/or father would be happy (and be able to take care of me in such a way that I can be happy too).” “If only I had done my chores, my folks would not be getting divorced” – and this after both parents have repeatedly assured the child that she or had nothing to do with the family breakup.
In the narrative, mamma enacts a similar impingement and calls forth a “try to fix her” response in Maisie. Papa has already used the same words:
You’ll never know what I’ve been through about you – never, never, never. I spare you everything, as I always have [….] If you don’t do justice to my forbearing, out of delicacy, to mention, just as a last word, about your stepfather, a little fact or two of a kind that really I should only have to mention to shine myself in comparison and after every calumny like pure gold: if you don’t do me that justice you’ll never do me justice at all.
Maisie’s desire to show what justice she did her had by this time become so intense as to have brought with it an inspiration (p, 161)
In response, Maisie tries to cheer up her mother – tries to “fix” things by acknowledging her mother with the complimentary description of Ida (mamma) provided by The Captain, a prospective romantic interest of mamma with whom Maisie had a conversation. The Captain had paid her (mamma) many credible compliments, saying beautiful, kind things about her, which helped Maisie feel genuine affection for this difficult individual, Maisie’s mamma. Maisie tries to acknowledge her mamma using the Captain’s kind words. It does not work. “Her [Maisie’s] mother gave her one of the looks that slammed the door in her face; never in a career of unsuccessful experiments had Maisie had to take such a stare” (p. 164). James compares the impact on Maisie to a science experiment that goes horribly wrong, producing something disgusting instead of the expected elegant result. The mother then has a temper tantrum. Maisie (who is now estimated to be the age of a middle school student) survives this scene of “madness and desolation,” “ruin and darkness,” and, after mamma’s departure, goes off and smokes cigarettes with Sir Claude.
As noted, Winnicott describes this scene of fear and defective empathy, “…[T]he faulty adaptation to the child, resulting in impingement of the environment so that the individual [the child] must become a reactor to this impingement. The sense of self is lost in this situation and is only regained by a return to isolation” (Winnicott, 1952: 222; italics added). Maisie is definitely isolated, and she suffers greatly because of it. The parent takes the child as his or her confidant as if the child were an adult, “Let me tell you what your father said.” “Let me tell you what your mother did.” Even when the content of the statement is relatively benign, the tone with which it is uttered – and that is the moment of defective empathy – causes the listener to imagine a kind of outrage, boundary violation, or integrity outage. This other must be the very devil!
In the case of What Maisie Knew, both parents are explicitly hostile towards one another and, if not hostile towards Maisie (though that too emerges), at least neglectful and manipulative. Arguably, in making Masie the means of their abuse of one another, the parents are also abusing her. However, what about the case, perhaps more common in our own supposedly psychologically advanced time, where the parent is hostile, but following the court order, the parent does not express it. What happens then? That of course goes beyond James’ narrative, but points to its relevance for our own challenges and struggles.
On a positive note, if the abusive language is not performed, then it is not in the space. In so far as children are designed to conform to the guidance of their parents – even when they do not fully believe or trust them – so much negativity is removed from the space. Well and good – at least there is nothing to present in court when going before the judge. You will never hear me say that it is better to use the abusive language for then one knows where one stands with the other person. There are many other, better, ways of figuring out where one stands with the other such as comparing words and deeds, confronting one’s own introspective empathy, or simply asking the other person or other significant actors in the environment. It is just that the child’s ability to do these things is still developing and may be inadequate to the task (a problem that less skilled adults (and there are many) may also face). The hostility does not appear on the surface, which gives the appearance of a calm and placid body of water; yet a rip tide may lurk beneath the surface, capable of pulling one down.
At this point, it is useful to take a step back and consider how our consciousness is populated with many voices and many actors. An example of an “internal object” (actually more of an agent) would be a conscience that “tells” the person about the rightness of a prospective or accomplished behavior or speech act. The first internal object, the conscience (“superego”) is formed, thanks to the mechanism of identification with the aggression (about which more shortly). The conscience can become a hostile introject along other internal objects such as images of the parents, mentors, and positive complexes such as generosity, compassion, and empathy. The proposal is that the difference between parents who are explicitly assaultive in their speech acts and those who bottle up the hostility, which then leaks out in indirect forms, shows up in the quality of the internal introject. In the first case, the introject is more hostile, harsher but easier to distinguish from the authentic self; in the second case, the introject is more benign, but not necessarily harmless, and yet harder to distinguish from the authentic self.
If one could truly cancel all the hostility – not just try to keep it down – but truly extirpate it, then it would become an idle wheel and not move any part of the behavior or thinking of the agents in question. But would the hostility then exist anymore? It would be unexpressed, because it really and truly were sublimated into a poem or work of art. That is the issue – is there ever such a thing as unexpressed hostility? This is not a problem that Maisie’s parents have – their problem is that they are embracing the hostility, elaborating it, making it their project. The damage (including to the parents) is substantial. In contract, when the hostility is unexpressed, but still lurking beneath the surface, it may not be unexpressed forever. Betrayal oozes at every pore. empathy is active here too, in a kind of regressive mode, and gives off hostile vibes, aggressive vibes, even if one’s words as sweet as honey. “Would you like another piece of cake?” Is spoken with such a tone of venom that one suspects the cake might contain arsenic. The tone is the moment of empathy (or, more precisely, the unempathic moment) in which one gives off a kind of negative affect, a hostile vibe, in spite of one’s sweet or benigh words. In addition, it is just as common for hostility which is not verbally expressed to be displaced or expressed indirectly in behavior and deed. With advance apologies to pet lovers, the boss bullies the employee and the employee goes home and kicks the dog. The hostility is present but displaced.
As Maisie’s papa gets ready to leave for American to attend to the business affairs of his new, rich consort, the princess, further unreliable empathy. He makes an invitation to Maisie to accompany him to America. This is “out of the blue,” without context or assurances as to how Maisie will be taken care of, and the offer is fake. Why fake? Because he really does not want her along, nor does she really want to go, even though she says with enthusiasm and e=repeatedly “I will follow you anywhere.” It is clear the adventure is not going to happen:
She [Maisie] began to be nervous again; it rolled over her that this was their parting, their parting forever, and that he [papa] had brough her there for so many caresses only because it was important such an occasion should look better for him than any other [….]It was exactly as if he had broken out to her: ‘I say, you little donkey, help me to be irreproachable, to be noble, and yet to have none of the beastly bore of it. There’s only impropriety enough for one of us; so you must take it all (p 138).
Naturally, the child has to go along with what the parent tells her or him. The parent has the power to provide meals, transportation, shelter and entertainment, though, in this case, none are offered.
The cost and the impact of the lack of integrity and empathy (and adaptation in general) of the parents to the child is the creation of a false self. Maisie pretends to be dumb. The trouble is that faking being dumb risks actually being dumb in a “fake it till you make it” moment. Her formal education is already neglected and in tatters. Now in the context of James’ narrative, Maisie never loses her cognitive acumen, though she gets called invalidating names such as “idiot” and “donkey” by her elders, which must have a damaging impact on her self-esteem.
Here James is the master psychologist ahead of his time, giving the reader an inside case history on the production of what, as noted, D. W. Winnicott came to describe as “the false self.” On background, Winnicott is the pediatrician who became a celebrated psychoanalyst, surviving an analysis with James Strachey, Melanie Klein, who was himself fortified intellectually by one his most famous (indeed infamous) students and colleagues, Masud Kahn. Without going into psychoanalytic politics, let’s just say that Winnicott’s ideas of the transitional object, virtual play space of creativity, and the false self are among the most enduring and time-tested contributions of child analysis.
At risk of over-simplification, the false self is constructed in order to protect the true self, the source of spontaneity, satisfaction, fulfillment, beginning something new (as Hannah Arendt would say), and creativity. The false self is designed to help the individual survive the impingements of caretakers whose empathy is faulty. Here “empathy” is understood in the extensive sense of the parent’s willingness and ability to adapt to the requirements of the maturing child. The child is an end in her- or himself and not an extension of the parent’s narcissism, which narcissism reduces the child to the role of fulfilling the parents’ unmet needs in their own lives. Unhappy the child who must compensate for what is missing in the parents’ own lives. Most children will try to do so, making reparation for another’s incompletenesses, conforming to the felt requirements of the parent. How do you think that is going to work for the child?
Maisie’s authentic self takes shelter, hides, behind the false one and preserves the hope of someday being able to be expressed and have a satisfying life of her own, but in the meantime Maisie is able to get the secondary gain of frustrating her parents is using her to hurt one another. Maisie acquires the “know how” required to survive by manipulating the manipulators. The cost is enormous, but it protects one from the impingements of the powerful, malevolent forces in the unempathic environment:
The theory of her stupidity, eventually embraced by her parents, corresponded with a great date in her small, still life [….] She [Maisie] had a new feeling, the feeling of danger; on which a new remedy rose to meet it, the idea of an inner self, or, in other word, of concealment. She puzzled out with imperfect signs, but with a prodigious spirit, that she had been a centre of hatred and a messenger of insult, and that everything was because she had been employed to make it so. Her parted lips locked themselves with the determination to be employed no longer. She would forget everything, she would repeat nothing, and when, as a tribute to the successful application of her system, she began to be called a little idiot, she tasted a pleasure altogether new. When therefore, as she grew older, her parents in turn, in her presence, announced that she had grown shockingly dull, it was not from any real contraction of her little stream of life. She spoiled their fun, but she practically added to her own (p. 13; see also p. 54 on “the effect of harmless vacancy”; see also p. 117 on deep “imbecility”).
The child lives into – and unwittingly lives up to – the devaluing description and expectations made of her. Maisie makes the best of a bad situation and has fun spoiling the fun of other (which “fun” seems to be the mutual insults of and gossip about the parents). But the cost is substantial. James’ calls out a masochistic moment here in which, as the proverb goes, one cuts off one’s nose to spite one’s face. Caught in the cross fire, in an attempt to find a way between the rock and the hard place, Maisie consults a potential ally. Miss Overmore (the governess initially employed by her mother, but who eventually marries her father) has conflicts of interest of her own but in this moment functions as an honest broker. Maisie’s mother tells her to tell her father that he is a liar and Maisie, who is maturing, asks her governess if she should do so:
‘Am I to tell him?’ the child [Maisie] went on. It was then that her companion [Miss Overmore] addressed her in the unmistakable language of a pair of eyes deep dark-grey. ‘I can’t say No,’ they replied as distinctly as possible; ‘I can’t say No, because I’m afraid of your mamma, don’t you see? Yet how can I say Yes after your papa has been so kind to me, talking to me so long the other day, smiling and flashing his beautiful teeth at me the tie we met him in the Park, the time when, rejoicing at the sight of us [….]The wonder now lived again, lived in the recollection of what papa had said to Miss Overmore: ‘I’ve only to look at you see that your’re a person to whom I can appeal to help me save my daughter.’ Maisie’s ignorance of what she was to be saved from didn’t diminish the pleasure of the thought that Miss Overmore was saving her. It seemed to make them cling together (p. 15).
What Maisie does is she keeps quiet. She isolates – plays dumb. All the worse, the mother initially prevents Miss Overmore from accompanying Maisie when the rotation to the father’s turn to take care of her occurs. The child is afraid of being abandoned – not taken care of – not provided for. Miss Overmore is taking caring of Maisie educationally and emotionally. Miss Overmore is banished (at least at this point). The child is “invisible”: “Maisie had a greater sense than ever in her life before of not being personally noticed (p. 107).
As the novel progresses, mamma is stricken with a dreaded but unspecified disease and her life is limited by illness even as she consorts with men who have money. As noted, Papa is bound for America. Sir Claude (who has not been properly introduced here but is a kind person who marries Maisie’s mother and genuinely likes Maisie) ping pongs between England and Paris as Sir Clause learns of a letter in which Papa (Mr Beale) deserts Mrs Beale (Miss Overmore, now Sir Claude’s lover). “You do what you want – and so will I” type of arrangement. Sir Claude is still married to mama (Ida Farange), and in the gilded age that is the scandal. Sir Claude cannot live with a woman married to someone else (according to the standard conventions of the time). There is something indecent about Sir Claude taking up with Miss Overmore while still technically married to Ida. Key term: indecent.
The novel itself has an unthought, regarding the conventions circa 1897 about adult sex outside of marriage and within marriage with other partners. Sir Claude’s is a person who does not speak unkindly of anyone. He is kind, albeit a chain smoker, which is perhaps a way of binding his underlying anxiety. He is happy to have been given permission to do what he wants by his wife (Ida, Masie’s mother) provided she gets similar permission to consort with whoever she wishes. Without a formal divorce, this leaves Sir Claude compromised in terms of conventional moral standards (which were much stronger in such matters in 1897 than in 2024).
We fast forward though Maisie’s lessons in cynicism, playing “hard ball,” the integrity outages of her parents and step parents, and instruction from another of her governesses, Miss Wix, in a rigorous sense of conventional morals. As the story ends (spoiler alert!), Maisie practices a kind of hardball. “I will give up Mrs Wix if you will give up Miss Overmore – and we will go off together to Paris,” Maisie proposes to Sir Claude. Both governesses are to be thrown “under the bus,” which does have a certain narrative symmetry and symbolizes Maisie’s gorwing up.
Thus, Maisie tries to seduce Sir Claude, who, as noted, is the handsome if ineffective 2nd husband of her mamma. “Everyone loves Sir Claude,” everyone except his wife (Maisie’s mama). After marrying mamma, Sir Claude falls in love with Miss Overmore (who has since married Papa). Maisie proposes that she will give up Miss Wix if Sir Claude gives up Miss Overmore. That is the “seduction.” There is a certain amount of back-and-forth negotiation, but it is clear this is never seriously considered by Sir Claude. He would be willing to be in Maisie’s life, but is committed to living near Miss Overmore (Mrs Beale) in France (who are notoriously loose regarding marriage boundaries) so Sir Claude and Miss Overmore can continue their romance. Maisie (as directed by the author, James) takes the moral high road, and returns to England with her strict governess Miss Wix to a life of genteel poverty and “moral sense,” which means conformity to conventional moral behavior.
The empathic moment for Maisie is, who is she as a possibility? This is an aspect of empathy that is sometimes overlooked in the conversations about affect matching, projection, and communications lost in translations – who is the person as a possibility. For example, I meet someone is who struggling with alcohol abuse or, in this case, with quasi-abusive, neglectful parents. That is not who the person is authentically as a possibility. The abuser of alcohol is the possibility of overcoming that she is drinking because of unresolved trauma, low self-esteem, or other specific issue, which when surfaced and worked through allow the person to write the great American novel, join Doctors without Borders, or start a family.
So, once again, who is Maisie as a possibility? First of all, she is a survivor of being “caught in the cross fire” of a nasty divorce and being raised in its shadow. Anyone proposing to give Maisie a good listening might find themselves responding to her empathically saying, “You may usefully know yourself as a survivor.” By the end of the narrative, as Maisie goes off with her governess, Miss Wix, it far from clear that is the case. So while Maise learns a lot about cynicism, hardball, interpersonal invalidation, perpetrations, and emotional intrigue, she does not yet know herself as a survivor.
Using James’ other female figures as a foil for who is Maisie as a possibility, maybe she becomes a kind of Kate Croy (as in James’ Wings of a Dove) scheming to get married to get someone else’s fortune upon their passing away. Maybe Maisie becomes Maggie (as in The Golden Bowl), sacrificing herself to the happiness of others and simultaneously validating the appearances of conventional morality. Or perhaps she becomes a Miss Overmore, a governess educating other people’s children in French grammar and romantic intrigues with the master of the house. Alternatively, Maisie becomes a governess such as Mrs Wix, not mourning the loss of a daughter, but the loss of her own possibility of satisfaction by means of a scrupulous morality, a reaction formation to the loose standards of her own parents and step parents. As the narrative concludes, the latter is the probable almost certain future. A sad ending indeed.
There are many moments of affect matching (and mismatching) in James. There are many moments of communications lost in translation. These are empathy lessons in the sense that if one “cleans up” the miscommunication (restore understanding, then empathy emerges between the communicants. There are many examples of projection in – the parents especially are projecting their hostility onto one another and indeed everyone in the environment. Withdraw the project and authentically be with the other person and empathy comes forth. This does not happen to the parents, but the step parents (with whom Maisie is prospectively “re-parented”) move in that direction. Does Maisie become Kate Croy, Maggie (albeit without all the money), or even a version of her own mamma, seeking her fortune (literally) in association with a series of men of varying degrees of unattractiveness The opportunities for women are appallingly limited. Maisie’s education has been neglected as she has been shunted back and forth between parents. Even when she is de-parented from her biological ones, and Sir Claude and Miss Overmore (Mrs Beale) come together and propose to take care of her, the promise of educational lectures is short-circuited by lack of a revenue model. They can afford some lectures targeting working class folks at the equivalent of the public library, but university level preparation (which, at that time, requires Greek and Latin) seems a high bar. The disappointing, even demoralizing (in the sense of inspiring a righteous indignation), results are a reduction to absurdity of the constraints of standard morality. There is no need for James explicitly to have intended such a message, but it is not hard to find it in him, consistent with an agenda that treats women as full human beings, social actors, and agents with full political and financial rights (which was definitely not the case in James’ Gilded Age).
James’ novels often end on a conventional note, even if his embrace of convention is a reduction to absurdity of convention. When Maisie sees her parents nasty divorce, relatively rare in 1896 as compared with our own time, and the musical chairs of changing partners with Sir Claude and Miss Overbeck (Mrs Beale), is it any wonder that Maisie embraces conventional morality and partners with Mrs Wix, a standard governess who has lost a daughter that would be about Maisie’s age? As noted above, when Mrs Wix is in the presence of Maisie, she (Mres Wix) is in the presence of her lost daughter, which presents an obstacle to her being with – that is, empathizing with – Maisie. Instead Mrs Wix goes to morality (not inconsistent with empathy, just different than it) and her advocacy with “moral sense.” At this point, James’ incomparable empathy gives way to crafting a writerly conclusion, which engages and reduces conventional morality to absurdity.
Much ink has been spilt on whether James’ endings are endorsed by him. Happy endings are rare in the real world, and if one considers death to be unhappy, then they never occur. Never. However, endings where the protagonists act conventionally are realistic in the sense that people often conform to conventional moral standards – which is why it is called “convention.”
A deeper level of integrity coincides with doing what is conventional in James’ Wings of a Dove. Maggie returns to her unfaithful husband, Prince Amerigo, doing what is superficially conventionally requires. The arguably “deeper” integrity of Maggie’s self-sacrifice for the happiness of the poor couple (the husband and his original love interest) is hard to understand under the draconian laws of the patriarchy, by which the unfaithful husband has control of Maggie’s financial fortune. Maggie decides to “fund” his unfaithfulness to her in a magnanimous gesture of self-sacrifice (but does she really have a choice?) based on the romantic notion that his love for his prospective bride from their days of mutual impoverishment was the “real thing.” There is no way that life has to look, and it will turn out the way that it turns out.
In a different context and narrative, Lambert Strether (The Ambassadors) honors his word in the most superficial sense, returning to America presumably to acknowledge that, though Chad returns to Woollett, he (Strether) tried to convince him not to do so, requiring the engagement of other ambassadors, and forgoing his (Strether’s) own possibility of happiness with Marie, which would have required him explicitly to break his word and not return. Thus, doing the conventionally “right thing” is the wrong thing from the perspective of a personally satisfying outcome.
In the background is the pervasive issue of what is the revenue model? Who has the money? Kate Croy and Merton Denscher are engaging in a confidence scheme to get Milly Theale’s fortune (she has a fatal disease). Denscher is belatedly overcome with integrity (and Kate’s refusal to have sex with him to confirm the shady deal), not conventional conformity, but actual remorse. It cancels his affection for Kate, who poverty previously prevented him from marrying. Unless one thinks Milly’s bequest is a “guilt trip” designed to punish Denscher (which it might be, but probably not), and not a genuine gift to someone Milly loved, a case can be made that the non-conforming thing to do would be to “take the money and run (to the bank).” Here the layers of ambiguity and uncertainty really do send the participants (and readers) spinning (Pippin 2000: 66), and no reason exists to believe an unambiguous “right answer” is available. In the Golden Bowl, Maggie has the money, until she doesn’t, and that makes all the difference.
That Maisie turns out with standard level neuroses, acting out an Oedipus complex, even if cynical and seductive in a way conventionally appropriate for women of the Gilded Age, and not psychotic, is a tribute to the secure attachment she experienced from her early nurse, Moddle, all of which must have occurred prior to the beginning of the narrative.
Bibliography
S. Freud. Analysis of a Phobia in a Five-Year-Old Boy. The Standard Edition of the Complete Psychological Works of Sigmund Freud 10:1-150
Henry James. (1897). What Maisie Knew. New York, Penguin Classics, 2007.
Christine Olden. (1952). On adult empathy with children. Psychoanalytic Study of the Child 8: 111–126.
Robert Pippin. (2000). Henry James and Modern Moral Live. Cambridge: Cambridge UP.
Winnicott, D. W. (1952). Psychoses and child care. In D. W. Winnicott (1958).
Collected Papers. London: Tavistock Publications.



